Title: shipping information doesn’t sync
Last modified: February 8, 2021

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# shipping information doesn’t sync

 *  [macdabby](https://wordpress.org/support/users/macdabby/)
 * (@macdabby)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/shipping-information-doesnt-sync/)
 * An order was placed in woocoomerce on my site.
    The order was transferred to 
   printify, and printify shipped the order In the “order notes” section, there 
   is an entry:
 * Item/s shipped:
    Men’s Fitted Short Sleeve Tee TN: 94001xxxxxxxxxxxxxxxx URL:
   [https://track.easypost.com/xxxxxxxxxxxxx](https://track.easypost.com/xxxxxxxxxxxxx)
 * But the “shipment tracking” section is still empty.

Viewing 1 replies (of 1 total)

 *  [Alex from Printify](https://wordpress.org/support/users/alexprintify/)
 * (@alexprintify)
 * [5 years ago](https://wordpress.org/support/topic/shipping-information-doesnt-sync/#post-14370003)
 * Hi! If you encounter any issues with our integration, please don’t hesitate to
   reach out to [merchantsupport@printify.com](https://wordpress.org/support/topic/shipping-information-doesnt-sync/merchantsupport@printify.com?output_format=md)
   or Printify support via live chat by providing the order number. Our merchant
   support squad will gladly assist.

Viewing 1 replies (of 1 total)

The topic ‘shipping information doesn’t sync’ is closed to new replies.

 * ![](https://ps.w.org/printify-for-woocommerce/assets/icon.svg?rev=1732780)
 * [Printify for WooCommerce](https://wordpress.org/plugins/printify-for-woocommerce/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Alex from Printify](https://wordpress.org/support/users/alexprintify/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/shipping-information-doesnt-sync/#post-14370003)
 * Status: not resolved