Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Jamie

    (@digitalchild)

    Hello,

    I’m assuming you mean the shipping information for the vendor order notifications?

    Are you allowing the shipping information to be shown in emails? This is listed under WC Vendors > Settings > Capabilities > Orders

    This is where the shipping information is taken for the emails.

    cheers,

    Jamie.

    Yes… That’s what I mean… I have ticked all boxes and don’t see the shipping info on the orders emails.

    Plugin Author Jamie

    (@digitalchild)

    Hello,

    I’ve just tested this on my development environment and the customer shipping information is being sent. Is any customer address information showing?

    cheers,

    Jamie.

    I can see only the billing information but any shipping information is showing

    In this screenshot you can see only the billing info and the shipping info exists on that order
    https://imgur.com/a/DeBwVAv

    Plugin Author Jamie

    (@digitalchild)

    Hello,

    Are the billing and shipping information different?

    cheers,

    Jamie.

    Yes they are are different.

    • This reply was modified 1 year, 6 months ago by mdc555.
    Plugin Author Jamie

    (@digitalchild)

    Hello,

    I’ve tested this on three different installs that are just

    WooCommerce v3.4.1
    WC Vendors v2.0.6
    WordPress 4.9.6
    StoreFront

    The emails are sending and they all include the shipping and billing information. Are you able to test with just these active?

    cheers,

    Jamie.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Shipping info on emails issue’ is closed to new replies.