Support » Plugin: Flat Rate per State/Country/Region for WooCommerce » SHIPPING FEES NOT SHOWING ON CHECKOUT PAGE

  • Resolved digitalnauras

    (@digitalnauras)


    Dears
    my shipping fees flat rate is not showing on the checkout page, why? it was before updating WordPress to 5.5.1 and woocommerce to the latest version. any problem with compatibility?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Thread Starter digitalnauras

    (@digitalnauras)

    https://prnt.sc/utypx0
    I have the above screenshot when I want to proceed to checkout.
    now the shipping fees are added but the label not showing, what’s going on here? why this is happening to me?

    Thread Starter digitalnauras

    (@digitalnauras)

    it seems the method title not showing in the checkout form, why? in my case its: Flat Rate and the other countries are disabled now, I cannot order. this is all broke when the woocmmerce got updated, what happened guys?

    Thread Starter digitalnauras

    (@digitalnauras)

    DEARS MY Flat Rate per State/Country/Region for WooCommerce IS NOT WORKING AT ALL AND NOT CALCULATING THE SHIPPING FEES REASON WHY THE LABEL ITS HIDDEN. I CANT WOTK WITHOUT SHIPPING FEES, MY CLIENTS ARE CONCERNED AND OUR CALL CENTER GONE CRAZY PLEASE HELP URGENTLY. https://naurasonline.com/checkout/

    Thread Starter digitalnauras

    (@digitalnauras)

    if you check my website now: naurasonline.com the flat rate shipping is not showing anymore on checkout, I don’t know what happened. do you think because of woocommerce update this broke? please I need urgently someone to help or live call or anything, please.

    Plugin Author Webdados (Marco Almeida)

    (@webdados)

    Hi @digitalnauras

    This is a free plugin and we do the best we can to help out, but we can’t compromise on fast or live support for free.

    The screenshot you sent us mentions “Flexible Shipping” which is another plugin, not ours.

    Regarding our own plugin, it’s working just fine with the lateste versions of WordPress and WooCommerce.

    Thread Starter digitalnauras

    (@digitalnauras)

    Hello webdados, thank you for your kind reply and I am sorry for the confusion. actually, this is the screenshot I want to show. https://prnt.sc/uu45nf I made the update of WordPress to 5.5.1 and woocommerce to the latest version. I have a rate inside UAE to 30AED and 70AED to GCC but unfortunately, right now, the shipping fees are not showing on the checkout page: https://naurasonline.com/checkout/ you can add to cart products from my website and proceed to checkout, the line of shipping fees is gone. If you decided to pay by credit card as well, the shipping fees are not counted. I am really in deep trouble. I want to use only your plugin since before the update, everything was working just fine, and after, I don’t know what happens. appreciate your kind help and support. if you can guide what do because I am in total lost really!!!!

    Plugin Author Webdados (Marco Almeida)

    (@webdados)

    We need to see all the settings page. What you sent does not show the region, country, and states settings.

    Thread Starter digitalnauras

    (@digitalnauras)

    kindly check the below screenshots and rates for your reference:
    https://prnt.sc/uu4fi3
    https://prnt.sc/uu4f4l

    and when I’m trying to checkout, the fees do not apply, the line is not showing in the invoice and if you want to buy online by credit card, the fees are not shown in the payment gateway form. so this is the first time I faced such an issue and keep in mind, I have the same conditions under shipping zones. shall I delete something? am I doing something wrong here? please guide me

    Thread Starter digitalnauras

    (@digitalnauras)

    https://prnt.sc/uu4hs8 this one for the shipping zones

    Thread Starter digitalnauras

    (@digitalnauras)

    i received this warning from backend as well:

    Notice: Trying to get property ‘ID’ of non-object in /home/nauraine/public_html/wp-content/plugins/addthis/backend/AddThisPlugin.php on line 1155

    Notice: Trying to get property ‘ID’ of non-object in /home/nauraine/public_html/wp-content/plugins/addthis/backend/AddThisPlugin.php on line 1155

    Notice: Trying to get property ‘ID’ of non-object in /home/nauraine/public_html/wp-content/plugins/addthis/backend/AddThisPlugin.php on line 1155

    Notice: Trying to get property ‘ID’ of non-object in /home/nauraine/public_html/wp-content/plugins/addthis/backend/AddThisPlugin.php on line 1155

    Notice: Trying to get property ‘ID’ of non-object in /home/nauraine/public_html/wp-content/plugins/addthis/backend/AddThisPlugin.php on line 1155

    Notice: Trying to get property ‘ID’ of non-object in /home/nauraine/public_html/wp-content/plugins/addthis/backend/AddThisPlugin.php on line 1155

    Notice: Trying to get property ‘ID’ of non-object in /home/nauraine/public_html/wp-content/plugins/addthis/backend/AddThisPlugin.php on line 1155

    Notice: Trying to get property ‘ID’ of non-object in /home/nauraine/public_html/wp-content/plugins/addthis/backend/AddThisPlugin.php on line 1155

    Notice: Trying to get property ‘ID’ of non-object in /home/nauraine/public_html/wp-content/plugins/addthis/backend/AddThisPlugin.php on line 1155

    if you may check this screenshot for your reference: https://prnt.sc/uu5ccw

    Thread Starter digitalnauras

    (@digitalnauras)

    hello(@webdados)
    if i don’t want Per Region Rates
    The number of Region rules.
    I just want to select per country.
    can you inform me how to proceed? shall I remove the region and keep the country only?

    Thread Starter digitalnauras

    (@digitalnauras)

    DEAR (@webdados) kindly your support in this matter is much appreciated since this is a critical and very crucial thing on my website and the operation is suspended because of the functionality of the plugin.
    let me know if any screenshots or supporting documents need to be shared with you to better troubleshoot.

    Thread Starter digitalnauras

    (@digitalnauras)

    even when you select to pay by online card with MPGS plugin by Mastercard, the fees are not showing there!!

    Thread Starter digitalnauras

    (@digitalnauras)

    no more support?

    Plugin Author Webdados (Marco Almeida)

    (@webdados)

    Hi @digitalnauras

    Our plugin is to be used instead of other methods that use shipping zones.
    You cannot use both, as stated on the plugin page:

    Not to be used with WooCommerce 2.6+ Shipping Zones (but an alternative to it);

    We recommend you uninstall our plugin and use only the WooCommerce shipping zones.

    You sent PHP Notices related to “AddThis” which is a social plugin and not related to WooCommerce shipping in any way.

    Also, shipping fees are shown before you even chose a payment method, so anything related to Mastercard is also not related to our plugin or WooCommerce shipping for all that matter.

    We understand you might be in a hurry to solve your problem but this is a free plugin and we cannot help you in the time you need this fixed.
    Based on your posts on this thread, we think you need professional help to solve your WooCommerce issues.

Viewing 15 replies - 1 through 15 (of 15 total)
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