Support » Plugin: WooCommerce » Shipping error

  • Resolved ARJDAR

    (@arjunmpgupta)


    Hi,

    as i had set shipping to flat rate and i had installed some other plugin for shipping conditions and later deleted that plugin and now i am getting error as ‘There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.’ in checkout, please help on this

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @arjunmpgupta!

    It sounds like the issue came up after installing the conditional shipping plugin, which you’ve now removed. Have you cleared your caches (including browser cache), to see if that resolves the issue?

    If not, please send us a screenshot of you shipping zone settings here so we can take a closer look. You can use Snipboard.io to send us the screenshot.

    Additionally, also include your status report found under “WooCommerce > Status” page.

    Cheers!

    Thread Starter ARJDAR

    (@arjunmpgupta)

    Hi,

    I tried clearing cache in site and browser as well, but couldn’t solve the issue and below are the screenshots and also please note i have removed site name in system status here in comments to avoid crawl from google search,

    https://snipboard.io/2iXUkE.jpg

    https://snipboard.io/ALEGyp.jpg

    https://snipboard.io/5XAIGT.jpg

    https://snipboard.io/dM0pzj.jpg

    Status is as below

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://sitename.com
    Site address (URL): https://sitename.com
    WC Version: 4.5.2
    REST API Version: ✔ 4.5.2
    WC Blocks Version: ✔ 3.1.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.5.0
    Log Directory Writable: ✔
    WP Version: 5.5.1
    WP Multisite: –
    WP Memory Limit: 11 TB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.9
    PHP Post Max Size: 78 GB
    PHP Time Limit: 300000000
    PHP Max Input Vars: 1000000
    cURL Version: 7.72.0
    OpenSSL/1.1.1g
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.0.38-MariaDB-cll-lve
    Max Upload Size: 20 GB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.5.2
    WC Database Prefix: wpyk_
    Total Database Size: 15.28MB
    Database Data Size: 14.34MB
    Database Index Size: 0.94MB
    wpyk_woocommerce_sessions: Data: 0.10MB + Index: 0.00MB + Engine MyISAM
    wpyk_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_actionscheduler_actions: Data: 0.07MB + Index: 0.04MB + Engine MyISAM
    wpyk_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpyk_actionscheduler_logs: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
    wpyk_automatic_amazon_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_automatic_articles_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpyk_automatic_articles_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_automatic_cached: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_automatic_camps: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wpyk_automatic_categories: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wpyk_automatic_clickbank_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_automatic_general: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_automatic_keywords: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpyk_automatic_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_automatic_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_automatic_youtube_links: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wpyk_b2s_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_b2s_posts_drafts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_b2s_posts_favorites: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_b2s_posts_network_details: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_b2s_posts_sched_details: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_b2s_user: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpyk_b2s_user_contact: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_b2s_user_network_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpyk_dokan_announcement: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpyk_dokan_follow_store_followers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_dokan_orders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpyk_dokan_product_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpyk_dokan_refund: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpyk_dokan_report_abuse_reports: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_dokan_rma_conversations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpyk_dokan_rma_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpyk_dokan_rma_request_product: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpyk_dokan_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpyk_dokan_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpyk_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpyk_dokan_withdraw: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpyk_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_nxs_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_nxs_query: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_options: Data: 7.89MB + Index: 0.15MB + Engine MyISAM
    wpyk_postmeta: Data: 3.01MB + Index: 0.20MB + Engine MyISAM
    wpyk_posts: Data: 1.53MB + Index: 0.08MB + Engine MyISAM
    wpyk_rank_math_404_logs: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpyk_rank_math_internal_links: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wpyk_rank_math_internal_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_rank_math_redirections: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_rank_math_redirections_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_rank_math_sc_analytics: Data: 0.08MB + Index: 0.04MB + Engine MyISAM
    wpyk_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_termmeta: Data: 0.20MB + Index: 0.08MB + Engine MyISAM
    wpyk_terms: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
    wpyk_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpyk_term_taxonomy: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wpyk_uap_affiliates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_affiliate_referral_users_relations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_banners: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_campaigns: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_coupons_code_affiliates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_cpm: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_dashboard_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_landing_commissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_mlm_relations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_offers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_offers_affiliates_reference: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_payments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_ranks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_ranks_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_referrals: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_ref_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_reports: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_uap_visits: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wpyk_um_metadata: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_usermeta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
    wpyk_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpyk_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wpyk_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpyk_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_wc_gpf_render_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpyk_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpyk_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpyk_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpyk_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_woocommerce_bundled_itemmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wpyk_woocommerce_bundled_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_woocommerce_gpf_google_taxonomy: Data: 0.89MB + Index: 0.00MB + Engine MyISAM
    wpyk_woocommerce_per_product_shipping_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_woo_wallet_transactions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_woo_wallet_transaction_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_yoast_indexable: Data: 0.16MB + Index: 0.03MB + Engine MyISAM
    wpyk_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpyk_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpyk_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 306
    customize_changeset: 5
    global_product_addon: 1
    nav_menu_item: 30
    page: 37
    post: 8
    product: 40
    product_variation: 20
    revision: 189
    shop_coupon: 3
    shop_order: 2
    tbuilder_layout_part: 1
    themify_popup: 3
    um_directory: 1
    um_form: 3
    video: 1
    wccs_showcase: 1
    wdpsn_note_types: 1
    wdpsn_single_note: 26
    web-story: 1
    wp_automatic: 1
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (46) ###
    
    Advanced Custom Fields: Extended: by ACF Extended – 0.8.7.3
    Share Buttons by AddThis: by The AddThis Team – 6.2.6
    Advanced Custom Fields PRO: by Elliot Condon – 5.9.1
    Autoptimize: by Frank Goossens (futtta) – 2.7.7
    Ban Hammer: by Mika Epstein – 2.7.1
    Builder WooCommerce: by Themify – 1.4.4
    Coming Soon Page, Under Construction & Maintenance Mode by SeedProd: by SeedProd – 5.1.3
    Dokan: by weDevs – 3.0.9 – Installed version not tested with active version of WooCommerce 4.5.2
    Dokan Pro: by weDevs – 3.0.8 – Installed version not tested with active version of WooCommerce 4.5.2
    Facebook for WooCommerce: by Facebook – 2.0.2
    Instant Indexing: by Rank Math – 1.0.0
    Hello Dolly: by Matt Mullenweg – 1.7.2
    Indeed Ultimate Affiliate Pro: by WPIndeed Development – 6.6
    Instant Images: by Darren Cooney – 4.3.5
    Jetpack by WordPress.com: by Automattic – 8.9.1
    Rank Math SEO: by Rank Math – 1.0.48.1
    Simple Google reCAPTCHA: by Michal Novák – 3.7
    Social Auto Poster: by WPWeb – 3.8.1 – Installed version not tested with active version of WooCommerce 4.5.2
    Super Notes: by We Do Plugins – 1.2.1
    Themify Popup: by Themify – 1.2.0
    Themify - WooCommerce Product Filter: by Themify – 1.3.1
    Ultimate Member: by Ultimate Member – 2.1.10
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.29
    
    User Role Editor: by Vladimir Garagulya – 4.56.1
    User Switching: by John Blackbourn & contributors – 1.5.6
    WooCommerce Category Showcase: by PluginEver – 1.1.3 – Installed version not tested with active version of WooCommerce 4.5.2
    White Label CMS: by www.videousermanuals.com – 2.2.1
    Widget Shortcode: by Hassan Derakhshandeh – 0.3.5
    TeraWallet: by WCBeginner – 1.3.16 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Checkout Field Editor: by WooCommerce – 1.5.36 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Currency Converter: by WooCommerce – 1.6.23 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Deposits: by Webtomizer – 2.5.38 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce PDF Invoices: by Andrew Benbow – 4.7.4 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Pre-Orders: by WooCommerce – 1.5.28 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Product Add-ons: by WooCommerce – 3.0.36 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Product Bundles: by SomewhereWarm – 6.3.4 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Google Product Feed: by Ademti Software Ltd. – 9.0.1 – Installed version not tested with active version of WooCommerce 4.5.2
    WOOF - WooCommerce Products Filter: by realmag777 – 1.2.4.1 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Role Based Methods: by WPBackOffice – 2.4.2 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Services: by Automattic – 1.24.3 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Shipping Per Product v2: by WooCommerce – 2.3.10 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce Wholesale Prices: by Rymera Web Co – 1.11.11 – Installed version not tested with active version of WooCommerce 4.5.2
    WooCommerce: by Automattic – 4.5.2
    Wordpress Automatic Plugin: by ValvePress – 3.50.7
    WPForms Lite: by WPForms – 1.6.2.3
    WPS Hide Login: by WPServeur
    NicolasKulka
    tabrisrp – 1.5.6
    
    ### Inactive Plugins (1) ###
    
    WooCommerce Distance Rate Shipping: by Automattic – 1.0.25 – Installed version not tested with active version of WooCommerce 4.5.2
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: INR (₹)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #7 - /shop/
    Cart: #8 - /cart/
    Checkout: #9 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: Themify Shoppe
    Version: 1.9.7
    Author URL: https://www.themify.me
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: themify-shoppe/woocommerce/content-product.php
    themify-shoppe/woocommerce/emails/admin-cancelled-order.php
    themify-shoppe/woocommerce/emails/admin-new-order.php
    themify-shoppe/woocommerce/emails/customer-completed-order.php
    themify-shoppe/woocommerce/emails/customer-invoice.php
    themify-shoppe/woocommerce/emails/customer-new-account.php
    themify-shoppe/woocommerce/emails/customer-note.php
    themify-shoppe/woocommerce/emails/customer-on-hold-order.php
    themify-shoppe/woocommerce/emails/customer-processing-order.php
    themify-shoppe/woocommerce/emails/customer-refunded-order.php
    themify-shoppe/woocommerce/emails/customer-reset-password.php
    themify-shoppe/global/breadcrumb.php
    themify-shoppe/loop/loop-start.php
    themify-shoppe/loop/result-count.php
    themify-shoppe/woocommerce/single-product/meta.php
    themify-shoppe/single-product/related.php
    
    ### WooCommerce Google Product Feed options ###
    
    Google merchant centre product feed: Enabled
    Google merchant centre product review feed: -
    Bing merchant centre feed: -
    Google merchant centre local product inventory feed: -
    Google merchant centre local products feed (legacy): -
    Google merchant centre product inventory feed (legacy): -
    Include variations in feed: Enabled
    Send "item group ID": No
    Debug key: 2042c82b-eac3-46e4-b979-4584ba8a04f2
    
    ### WooCommerce Google Product Feed fields ###
    
    Product description: Main product description only (short preferred.)
    Availability: Defaults to "in stock".
    Condition: Defaults to "new".
    Brand: Pre-populates from product product_title.
    Manufacturer Part Number (MPN): Pre-populates from product sku.
    Product Type: Pre-populates from product_cat taxonomy.
    Google Product Category: 
    Tax Category (US stores only): Pre-populates from product tax_class.
    Global Trade Item Number (GTIN): Pre-populates from product sku.
    Size system: Defaults to "US".
    Product highlight(s): 
    Product detail(s): 
    
    ### Product Bundles ###
    
    Database Version: 6.3.4
    Loopback Test: ✔
    Template Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 205
    Oldest: 2020-09-07 19:31:28 +0000
    Newest: 2020-09-30 07:29:07 +0000
    
    Pending: 3
    Oldest: 2020-09-30 08:04:20 +0000
    Newest: 2020-09-30 20:33:28 +0000
    
    
    Plugin Support Nicola Mustone – a11n

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello there,
    Is the website https://www.galcomm.co.il/? That is where I get redirected from sitename.com.

    I cannot find products on that site and the Shop page is empty. Can you send me the link to a product?

    Thread Starter ARJDAR

    (@arjunmpgupta)

    Hi,

    Please find the website name in the screenshot below and not mentioning here because, when some one type the site name in google , google shows them this ticket as well and there is no option to delete this comments after issue is solved so please find the below link, Thank you

    https://snipboard.io/Eco2r7.jpg

    Thread Starter ARJDAR

    (@arjunmpgupta)

    Hi, An update on this? request you to advise soon on this

    Thread Starter ARJDAR

    (@arjunmpgupta)

    Hi @rynald0s,

    Request you to advise on how to fix this error

    Plugin Support Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @arjunmpgupta!

    Thanks for providing us with the additional information. Could I also ask for the following:

    1. A “shipping to” address we can use for testing, for Karnataka
    2. A screenshot of your overall shipping zones. The main zones page with all zones.

    Cheers!

    Thread Starter ARJDAR

    (@arjunmpgupta)

    Hi @rynald0s

    Please find the below screenshot

    https://snipboard.io/8nRiMx.jpg

    https://snipboard.io/qr6huB.jpg

    https://snipboard.io/SphTFu.jpg

    And address for Karnataka, – 26,4th b main,6th cross, jp nagar 7th phase, bangalore(city) – 560078(zipcode), karnataka(state), india

    also i have added usa for testing

    Plugin Support Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @arjunmpgupta!

    Thanks for sending those screenshots. From what I can see there your settings are correct and there is no reason your rates shouldn’t be coming up. I do also notice that there is a Dokan shipping tab there. Can you tell me what exactly that is for and how it changes your shipping?

    At this point in time, it seems to be a conflict from either Dokan or another plugin you have that is making changes to your shipping.

    Are you familiar with the process of testing for conflicts?

    Cheers!

    Thread Starter ARJDAR

    (@arjunmpgupta)

    Hi @rynald0s,

    As dokan is an multi vendor plugin shipping, it has option just to enable or disable shipping options to vendors, and this issue started after i installed and activated woocomerce conditional payment and shipping method plugin, andafter issue came up ,i deactivated and deleted the plugin, but couldnt solve the issue, is there any other option like to reset shipping or woocomerce settings to default and try?

    Plugin Support Ena P (a11n)

    (@drwpcom)

    Hi @arjunmpgupta. If the issue persists after deactivating Conditional Shipping and Payments, then it’s likely caused by another extension. You can determine this by doing conflict testing.

    If you are using the Conditional Shipping and Payments extension from WooCommerce.com, you can also reach out to us for help from your account on WooCommerce.com by going to https://woocommerce.com/my-account/create-a-ticket/.

    You may have already solved the issue. If there is no update on this thread within the next week, we will go ahead and resolve the thread. In that case, please feel free to start a new thread if you have additional questions.

    • This reply was modified 3 months, 2 weeks ago by Ena P (a11n).
Viewing 11 replies - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.