Shipping Country is a required field.

Resolved Christopher McMahon
(@cmcmahon)

3 years, 10 months ago

When adding a new address on the checkout page the country is not being recognized. We only sell to the US so the country is hardcoded on the page.

This problem does not persist when we deactivate this plugin.

We are using WooCommerce Table Rate Shipping Pro from IgniteWoo, not sure if there is a conflict.

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Contributor Gary Thayer
(@doomwaxer)

3 years, 10 months ago

Hi @cmcmahon! Thanks for your report!

We’ve just released a plugin update which should take care of this for you. Can you please update to version 1.3.1 and let us know if you are still experiencing any issues?

Thanks!

Thread Starter Christopher McMahon
(@cmcmahon)

3 years, 10 months ago

Gary,

Thanks, that did fix the country issue but now there is an issue with the state. It was prefilled to ohio for me and when I clicked place order it said I needed to supply the shipping state.

Going back to the shipping address and choosing ohio from the dropdown fixed it but I think the initial error with frustrate customers.

Plugin Contributor Gary Thayer
(@doomwaxer)

3 years, 10 months ago

Thanks again for your report, @cmcmahon. Just released 1.3.2 which should fix this for you. Please let us know if you see anything else.

Thread Starter Christopher McMahon
(@cmcmahon)

3 years, 10 months ago

That fixed it, thanks.

soflomaryann
(@soflomaryann)

3 years, 7 months ago

I am experiencing the same issue and using v1.3.3 — Did the latest update wipe out this fix from previous releases? HELP

sock2me
(@sock2me)

3 years, 2 months ago

We too are getting this error!!! PLEASE HELP!

Plugin Contributor Gary Thayer
(@doomwaxer)

3 years, 2 months ago

Hi @sock2me,

Can you please create a new support request outlining exactly what your needs are? This thread is closed because their question was asked and answered.

Please include:
Any error messages you see
Screenshots of anything unexpected
A link to the site

Also, please make sure you are up-to-date with WooCommerce, WordPress and WordPress.