Shipping costs not showing

  • Resolved sandnegrel

    (@sandnegrel)


    5 years, 5 months ago

    Hello,
    I’ve been using Woocommerce on my website for several months and eveything was working great, untill today something strange happened… The shipping costs are showing and working great on my cart page when I’m connected as an admin, but they are not showing anymore when connected as a client!! I really don’t understand why this is happening all of a sudden… And I don’t know what to do. In the meanwhile I have to pay for the shipping costs of my clients! Could you please help?
    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • avz

    (@avz)

    5 years, 5 months ago

    We have the same problem.

    Plugin Contributor Claudiu Lodromanean

    (@claudiulodro)

    5 years, 5 months ago

    Hi there,

    This is a known issue and has a patch ready at https://github.com/woocommerce/woocommerce/pull/21658 for WC 3.5.1. You can apply the patch yourself if you are comfortable, otherwise we will release WC 3.5.1 as soon as possible.

    For what it’s worth, you won’t have to pay the shipping costs of your customers, as shipping displays and works correctly in the Checkout screen of your site (just not on the Cart screen), and it displays and works correctly in the Cart once a customer has entered an address.

    Hope this clears things up.

    Thanks.

    Thread Starter sandnegrel

    (@sandnegrel)

    5 years, 5 months ago

    Hello,
    Thank you for your answer! What a relief!
    Indeed, I checked and it works fine on the checkout screen once an address is entered.
    That’s fine for me, I will wait for WC 3.5.1 update 🙂
    Thanks again.

Viewing 3 replies - 1 through 3 (of 3 total)
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