Support » Plugin: Order Splitter for WooCommerce » Shipping costs not passing into split orders

  • Resolved kevineos

    (@kevineos)


    Hello! This plugin is great for everything we need, and we are currently using it to split orders by vendor, however, after the orders are split, the shipping costs associated with each parcel is not carrying over into the new split orders. We have a multi-carrier plugin, but disabling it and using the WooCommerce flat rates returns the same issue. We sent this issue over to your support email but haven’t heard back. Here is a recording of it: https://www.screencast.com/t/m8acLktry

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  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Sorry for the late response, I have watched your video, thank you so much for this. Settings page was missing the video so I couldn’t see if you have enabled the shipping details for the child orders or not, also please check the shipping on the settings page, you I am not sure if you chose anything there or left it as default?

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