Forums » Plugin: WooCommerce » Shipping costs are calculated during checkout

  • After the latest Woocommerce plugin update the message “Shipping costs are calculated during checkout” has started to appear alongside Shipping in the Cart page.

    However, my site has either a fixed Flat rate fee, or Free Shipping, therefore this message should not be displayed as no cost calculations are needed.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Saif

    (@babylon1999)

    Hello @dwoott,

    However, my site has either a fixed Flat rate fee, or Free Shipping, therefore this message should not be displayed as no cost calculations are needed.

    The shipping fee is calculated based on the address so even with free shipping only, there’s a calculation in the backend happening to match the address with the shipping method.

    You can disable the calculation in the cart from WooCommerce > Settings > Shipping > Shipping options.


    Link to image: https://d.pr/i/XsfXk8


    Hope this helps!

    Thread Starter dwoott

    (@dwoott)

    Thank you for your reply.

    However I disabled the ‘Enable the shipping calculator on the cart page’ a couple of years ago on my site.

    I don’t understand why this issue has started happening recently, even with the ‘Enable the shipping calculator on the cart page’ disabled. Previously it worked, even without an address entered.

    Saif

    (@babylon1999)

    Your theme might be overriding the normal cart page behaviour, have you tried switching to Storefront temporarily?

    Could you also share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Look forward to hearing back from you.

    Thread Starter dwoott

    (@dwoott)

    Thank you for your reply.

    I am not confident in switching themes, but can get external help with this if absolutely necessary.

    Below is a copy of my site’s System Status.

    WordPress Environment
    
    WordPress address (URL): https://healthylivinghub.com.au
    Site address (URL): https://healthylivinghub.com.au
    WC Version: 7.4.1
    REST API Version: ✔ 7.4.1
    WC Blocks Version: ✔ 9.4.4
    Action Scheduler Version: ✔ 3.5.4
    Log Directory Writable: ✔
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_AU
    External object cache: – Server Environment Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.85.0
    OpenSSL/3.0.8 SUHOSIN Installed: –
    MySQL Version: 5.7.39-42-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔ Database WC Database Version: 7.4.1
    WC Database Prefix: ovd_
    Total Database Size: 144.84MB
    Database Data Size: 98.05MB
    Database Index Size: 46.79MB
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    wpcf7_contact_form: 5 Security Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔ Active Plugins (35) AddressFinder: by AddressFinder – 1.5.5
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    Order datastore: WC_Order_Data_Store_CPT WC Pages Shop base: #31 - /shop/
    Cart: #32 - /cart/
    Checkout: #33 - /checkout/
    My account: #34 - /my-account/
    Terms and conditions: #36 - /terms-conditions/ Theme Name: Flatsome
    Version: 3.16.6
    Author URL: https://uxthemes.com
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
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    flatsome/woocommerce/content-product_cat.php WooCommerce PayPal Payments Onboarded: ✔
    Shop country code: AU
    WooCommerce currency supported: ✔
    Advanced Card Processing available in country: ✔
    Pay Later messaging available in country: ✔
    Webhook status: ✔
    Vault enabled: –
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: – Admin Enabled Features: activity-panels
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    coupons
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    settings Daily Cron: ✔ Next scheduled: 2023-03-07 07:15:05 +11:00
    Options: ✔
    Notes: 76
    Onboarding: completed Action Scheduler Complete: 43,616
    Oldest: 2023-02-03 19:50:03 +1100
    Newest: 2023-03-06 19:28:03 +1100 Failed: 3,586
    Oldest: 2021-10-01 07:34:25 +1000
    Newest: 2023-03-02 08:37:55 +1100 Pending: 4
    Oldest: 2023-03-06 19:43:03 +1100
    Newest: 2023-03-06 23:01:19 +1100 Status report information Generated at: 2023-03-06 19:38:21 +11:00
    `
Viewing 4 replies - 1 through 4 (of 4 total)
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