Shipping cost problem

  • Resolved bluestyle

    (@bluestyle)


    5 years, 3 months ago

    Hello,

    On the checkout page, when I change the Country, the shipping cost under the “My order” details is not automatically updated. It`s being updated only if go to another page then i come back to continue the checkout.

    In WooCommerce settings I set different prices on each country and it becomes really confusing right now.
    I don`t have any cache plugin active.
    Could you please advise?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Stef

    (@serafinnyc)

    5 years, 3 months ago

    How are you organizing all those different country prices in the backend? Can you please take a screenshot of your zones and options and post here using snag.gy or imgur

    chizok

    (@chizok)

    5 years, 3 months ago

    Hi
    I have done all the neccessary settings I know but still yet when I go to my checkout page after a product to cart, it doesn’t display d shipping fee. It just displays FLAT RATE SHIPPING FEE without showing the amount
    Please how can I fix this??
    The website is http://Www.vbvkidsclothings.com

    Stef

    (@serafinnyc)

    5 years, 3 months ago

    @chizok per forum rules you’ll need to start your own post.

    https://wordpress.org/support/plugin/woocommerce/#new-post

    When you do it is advised to show your settings. So grab a screenshot and give us more information but please start your own thread.

    Thread Starter bluestyle

    (@bluestyle)

    5 years, 3 months ago

    Backend 1: https://imgur.com/YDJg8fb
    Backend 2: https://imgur.com/h4tnUdM

    So, the default shipping address is Romania and when i selected “Austria” as Country (tara) is still shows me on Delivery the prices for Romanian states because that calculator was not refreshed: https://imgur.com/QESrHLt

    After that, if i have pressed on “Bacau” lets say, it got refreshed and I`m able now to see the correct list, for Austria country: https://imgur.com/8sUWgHV

    • This reply was modified 5 years, 3 months ago by bluestyle.
    • This reply was modified 5 years, 3 months ago by bluestyle.
    Stef

    (@serafinnyc)

    5 years, 3 months ago

    Thanks for all that @bluestyle everything looks good. I’d make sure to use a private browser when testing. Don’t use the same browser over and over. I’d also make sure your server doesn’t have cache enabled on the cart and checkout page. It can ruin shipping rates

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    5 years, 3 months ago

    Hi there,

    This could also be a potential conflict with another plugin or your site’s theme. I’d recommend working through the troubleshooting steps in our Self Service Guide to isolate the root cause.

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    5 years, 3 months ago

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Shipping cost problem’ is closed to new replies.