Shipping Cost not calculated on checkout or any page

Hi @trospk,

Could you please send us screenshots of your current shipping zones and shipping methods settings? They will be crucial for further analysis of this issue.

An example of the contents of the cart and an address for which Flexbile Shipping methods are not available may also be helpful.

You can use https://app.prntscr.com/ to copy-paste here the links with screenshots.

Best regards,
Tomek

Hi @trospk,

1. Are you using Flexible Shipping to display free shipping or is it default WooCommerce method? Is it available for you in the cart?

Despite entering a Thai address, the method is not available:

https://wpdesk.me/tg/chrome_98cJagiX1s.png

2. The full method settings can be useful, but the rules table looks correct, so I would look for a solution outside of Flexible Shipping.

Do you have any restrictions on selling or shipping location in your WooCommerce general settings?

https://wpdesk.me/tg/chrome_FxjaijMaik.png

You can verify if the issue is related to Flexible Shipping or other plugins by adding the default Flat Rate shipping method to both zones – is it available in the checkout?

Best regards,
Tomek

Hi @trospk,

I suggested something slightly different. You can verify whether the issue is related to WooCommerce settings or Flexible Shipping by adding default Flat Rate to these shipping zones.

https://wpdesk.me/tg/chrome_JmqvaqEFrg.png – Please try to add Flat Rate to your shipping zones

1. After adding a Flat Rate, is it available on the checkout page?

2. Do you have any restrictions on selling or shipping location in your WooCommerce General settings?

https://wpdesk.me/tg/chrome_FxjaijMaik.png

3. Please send a full screenshot of your Flexible Shipping method settings.

e.g. https://wpdesk.me/tg/chrome_F8EQkl5z7d.png

If you manage to address these three points above, we’ll be able analyze it further.

Best regards,
Tomek

Hi @trospk,

Your Flexible Shipping method settings look correct.

If Flat Rate is not available in your cart, it means you are not allowing shipping at all in your store – this has nothing to do with Flexible Shipping settings.

It is possible that the issue is with your theme settings or some other WooCommerce / plugins configuration. Unfortunately, we do not provide support for third-party plugin settings.

If you encounter any difficulties in setting up Flexible Shipping – we will be happy to help.

Are the products in your store marked as virtual? –https://wpdesk.me/tg/chrome_4uAOd2LKVl.png

This could explain why shipping is not available at all.

Best regards,
Tomek