Shipping cost not being added to total cost

  • malay7003

    (@malay7003)


    2 years, 2 months ago

    Hi,

    Calculated shipping cost for the order is not being added to the order. Therefore, customers can’t complete the order, it is keep saying “Please select a shipping quote” at checkout page.

    Can the support team assist me with this issue?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author transdirect

    (@transdirect)

    2 years, 2 months ago

    Hello @malay7003

    Thank you for contacting Transdirect support.

    Can you please provide your email id so our technical support team can contact you?

    Thank you
    Transdirect Support Team

    shenselord

    (@shenselord)

    2 years, 2 months ago

    got the same issue, please help.

    Thread Starter malay7003

    (@malay7003)

    2 years, 2 months ago

    Hi mate,

    If you have changed the name of the shipping providers e.g. from Couriers Please to “express courier” or something then the plug in doesn’t like some of the characters which was the problem in my case.

    Plugin Author transdirect

    (@transdirect)

    2 years, 2 months ago

    Hello @malay7003 @shenselord

    Thank you for contacting Transdirect Support.

    Can you please provide your email ids so our technical support team can contact you further.

    Thank you
    Transdirect Support Team

Viewing 4 replies - 1 through 4 (of 4 total)
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