• Resolved weehelp

    (@weehelp)


    Hi, while configuring the different zones in woocommerce to be used in the dokan, to make local deliveries in the city and each one with their postal codes.
    ex: zones configured in woocommerce:
    zona1 – 65050000 – Fee amount $ 10
    zona2 – 65060000 – Fee amount $ 15
    zona3 – 65070000 – Fee amount $ 20

    During the tests, when the purchase was made, woocommerce calculated as if it were the value of the first zone.
    ex:
    zip code 65050000 – Fee amount $ 10
    zip code 65060000 – Fee amount $ 10
    zip code 65070000 – Fee amount $ 10

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Shaun Kuschel a11n

    (@shaunkuschel)

    Automattic Happiness Engineer

    Hey @weehelp,

    Can you share a screenshot of how the Shipping Zones are set up on the WooCommerce > Settings > Shipping page for me?

    Thanks,

    Thread Starter weehelp

    (@weehelp)

    I want to separate some regions of my city so that dokan suppliers put their shipping values

    I believe that the error is occurring due to the dokan being reading only the information from the first zone.
    Example:
    zones: https://ibb.co/HCzhfd6
    customer view with postal code of zone 1: https://ibb.co/dMQdGsG
    customer view with postcode of zone 2: https://ibb.co/cbWPFhs

    • This reply was modified 3 years, 3 months ago by weehelp.
    Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    Just to check – are the postcodes in each of your shipping zones absolutely unique? As an example, can you confirm that 65065020 is *not* used in your first shipping zone?

    As a sidenote – have you considered using a plugin like [Shipping Locations Pro](https://woocommerce.com/products/shipping-locations-pro/) to easier manage your shipping zones (instead of relying on postcodes you could just create custom shipping states/areas)?

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Shipping by zone does not assign the correct zone’ is closed to new replies.