Shipping address sent to PayPal Changes

  • Resolved 007bmorris

    (@007bmorris)


    5 years, 6 months ago

    When customers fill out payment and shipping information in on our site (WooCommerce Plugin), the shipping address information is sent to PayPal. Sometimes, not all of the time, the shipping address changes on PayPal’s end. Contacted PayPal, they said it wasn’t their problem.

    Any idea what the problem is and how to correct it?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    5 years, 6 months ago

    Hey there!

    Can you tell me a bit more about what you mean with this line: “Sometimes, not all of the time, the shipping address changes on PayPal’s end. ”

    If the customer has a saved shipping address in PayPal, they can select that as their shipping address, which will send back to WooCommerce.

    Hopefully that helps! Have a great one!

    Plugin Support Mike M. a11n

    (@mikedmoore)

    Automattic Happiness Engineer

    5 years, 5 months ago

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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