Support » Plugin: WooCommerce Print Invoice & Delivery Note » Shipping address does not display

  • Using WooCommerce Print Invoice & Delivery Note on (Storefront) but the delivery note does not show the shipping address (only billing address). The extension works ok on another site (Canvas) we operate and settings appear the same. Should be grateful if you would advise.

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Viewing 5 replies - 16 through 20 (of 20 total)
  • Hello @rashmim!

    On the check out page of my website there is a tick box which says ‘Ship to a different address’ whether this is ticked or not the Billing Address is still the only address which shows on the Delivery note.

    The same problem as @susan86.


    Hi @rashmim,

    Any update / further thoughts on this issue?


    Plugin Contributor Rashmi Malpande


    Hi @susan86, @eudis,

    There is a setting called ‘Force shipping to customer billing address’ in WooCommerce > Settings > Shipping > Shipping Options. Do you have this setting enabled by any chance?

    If not, go to the file ‘print-content.php’ in WooCommerce-Delivery-Notes > templates > print-order. And search for this line –

    <div class="order-addresses<?php if( !wcdn_has_shipping_address( $order ) ) : ?> no-shipping-address<?php endif; ?>">

    And replace it with –

    <div class="order-addresses">

    Does the shipping address display after making these changes? Also what is the version of WooCommerce and Delivery Notes on your site?


    Hi @rashmim .

    Firt , thank you for your answer .
    But i try this action anda not happening nothing.

    The same insue.


    In my config woocomercer is: “There is a setting called ‘Force shipping to customer billing address’ in ” but im my woocomerce its ok. I dont use this configuration.


    Hi @rashmim,

    Hope you are well.

    The fix you presented 2 months ago worked however I have had to implement this a couple of times.
    Is there a way of ensuring it does not default back to the old line of code?
    Or a simple tick box like you have for some of the other features to ensure we keep showing the shipping address.


Viewing 5 replies - 16 through 20 (of 20 total)
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