Support » Plugin: DHL Shipping Germany for WooCommerce » “Shipping “Address 2” is empty!” error message

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support dhlsupport_yago

    (@shevasa)

    Hello there,
    It seems that you’re not adding a full address here on the address field, can you send me the full address you want to be added to ? then i will send you a breakdown on how you can input them in the address line 1 , address line 2, etc…

    Kind Regards,
    dhlsupport_yago

    Thread Starter pogotime

    (@pogotime)

    Dear @shevasa
    Those Addresses where all already Customer Verified – there is no more Data given.

    Plugin Author Shadi Manna

    (@shadim)

    Can you remove the 0 from address 2 and see if it works for this address https://snipboard.io/Dfwliv.jpg

    For the other two what are the errors you receive?

    Thread Starter pogotime

    (@pogotime)

    Alle the Same Errors

    Removing 0 didnt work, this was actually already a attempt to fix it. This Address had no House Number

    Plugin Author Shadi Manna

    (@shadim)

    The plugin is coded to have a Street Name and Number. Can you add a “dummy” number like “1” or would that cause issues?

    Thread Starter pogotime

    (@pogotime)

    Same Error Message,

    i would say you “as the Delopvers” just test those Addresses and “Make” them work.
    I’have tested all kinds of “Dummy Numbers with those adresses, Spaces, Commas…nothing worked.

    The Workaround is to print them Via Business Portal (what worked) but this is kind of a workaround.

    Plugin Author Shadi Manna

    (@shadim)

    We will have to review the logic on our end and find a solution to these exceptions, until then please continue using the Business Portal for these addresses.

    Plugin Author Abdalsalaam Halawa

    (@abdalsalaam)

    @pogotime we have released a new version 3.0.0 that now allows Address 2 to be empty in special cases.

Viewing 8 replies - 1 through 8 (of 8 total)
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