Support » Plugin: Shield Security: Protection with Smarter Automation » Shield not sending Two Factor Authentication Emails.

  • Resolved Manjunathpmf


    I am using Amazon SMTP on my woocommerce website to send transactional emails. Woocommerce is sending all the emails in seconds. But Shield is not sending any emails associated with two factor authentication by Email.

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  • Plugin Author Paul


    Shield uses the built-in wp_mail() function to send email… the same as WooCommerce. There’s no good reason why it would work for 1 and not the other. Does your smtp service have logs? Have you check to see if there are logs being generated, and if not, if there are any server php error logs?

    Sorry! That was an issue with the WP Mail SMTP by WPForms plugin. I have replaced it with WP SES and now all mails are being sent in a second.
    Thank you your quick response and for providing such an awesome plugin.

    • This reply was modified 2 years, 5 months ago by Manjunathpmf.
    Plugin Author Paul


    No problem, glad you got it sorted! 🙂

    If you haven’t already… would you be interested in leaving us a nice review? 😀

    Gave it a high 5 long back 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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