Support » Plugin: WooCommerce » Sheduled Actions not runnig and errors

  • Resolved danimartsilva

    (@danimartsilva)


    Hi.

    I am developing a site in a subdomain of my main site. The staging site has no access other than my own.

    In it I am testing the addition of Woocommerce Subscrptions and the Woocommerce Members.

    It turns out that the site’s “Scheduled Actions” are not running at all… I had to run some of them manually.

    While checking the site’s error log, I encountered several reported errors and I have no idea why they are happening and how to solve them.

    I selected a part of them that follows:

    
    [02-May-2019 17:14:55 UTC] height was called incorrectly. As propriedades do produto não devem ser acessadas diretamente. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_checkout'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, do_action('woocommerce_checkout_order_processed'), WP_Hook->do_action, WP_Hook->apply_filters, Controllers\CotationController->makeCotationOrder, Controllers\ProductsController->getProductsOrder, WC_Product_Subscription->__get, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0.
    
    [02-May-2019 17:14:55 UTC] length was called incorrectly. As propriedades do produto não devem ser acessadas diretamente. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_checkout'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, do_action('woocommerce_checkout_order_processed'), WP_Hook->do_action, WP_Hook->apply_filters, Controllers\CotationController->makeCotationOrder, Controllers\ProductsController->getProductsOrder, WC_Product_Subscription->__get, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0.
    
    [02-May-2019 17:18:11 UTC] wc_rest_posts_controller was called incorrectly. Classes que estendem a API REST do WooCommerce/WordPress só devem ser carregadas durante a ação rest_api_init, ou devem chamar o WC()->api->rest_api_includes() manualmente. Backtrace: require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, WooCommerce->init, do_action('before_woocommerce_init'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Memberships->init_rest_api, WC_Memberships->get_rest_api_instance, SkyVerge\WooCommerce\Memberships\REST_API->__construct, require_once('/plugins/woocommerce-memberships/includes/api/abstract-wc-memberships-rest-api-controller.php'), spl_autoload_call, WC_Autoloader->autoload, wc_doing_it_wrong. This message was added in version 3.6.
    
    [02-May-2019 17:31:43 UTC] wc_rest_posts_controller was called incorrectly. Classes que estendem a API REST do WooCommerce/WordPress só devem ser carregadas durante a ação rest_api_init, ou devem chamar o WC()->api->rest_api_includes() manualmente. Backtrace: require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, WooCommerce->init, do_action('before_woocommerce_init'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Memberships->init_rest_api, WC_Memberships->get_rest_api_instance, SkyVerge\WooCommerce\Memberships\REST_API->__construct, require_once('/plugins/woocommerce-memberships/includes/api/abstract-wc-memberships-rest-api-controller.php'), spl_autoload_call, WC_Autoloader->autoload, wc_doing_it_wrong. This message was added in version 3.6.
    
    [02-May-2019 17:31:45 UTC] wc_rest_posts_controller was called incorrectly. Classes que estendem a API REST do WooCommerce/WordPress só devem ser carregadas durante a ação rest_api_init, ou devem chamar o WC()->api->rest_api_includes() manualmente. Backtrace: require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), WP_Hook->do_action, WP_Hook->apply_filters, WooCommerce->init, do_action('before_woocommerce_init'), WP_Hook->do_action, WP_Hook->apply_filters, WC_Memberships->init_rest_api, WC_Memberships->get_rest_api_instance, SkyVerge\WooCommerce\Memberships\REST_API->__construct, require_once('/plugins/woocommerce-memberships/includes/api/abstract-wc-memberships-rest-api-controller.php'), spl_autoload_call, WC_Autoloader->autoload, wc_doing_it_wrong. This message was added in version 3.6.
    
    

    Following also my system status report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://newsite.slamclub.com.br
    Site address (URL): https://newsite.slamclub.com.br
    WC Version: 3.6.2
    Log Directory Writable: ✔
    WP Version: 5.1.1
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: pt_BR
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.4
    PHP Post Max Size: 256 MB
    PHP Time Limit: 240
    PHP Max Input Vars: 3000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 10.2.23-MariaDB
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.6.2
    WC Database Prefix: wp_
    Tamanho total do banco de dados: 38.26MB
    Tamanho dos dados do banco de dados: 28.63MB
    Tamanho do índice do banco de dado: 9.63MB
    wp_woocommerce_sessions: Dados: 0.09MB + Índices: 0.02MB
    wp_woocommerce_api_keys: Dados: 0.02MB + Índices: 0.03MB
    wp_woocommerce_attribute_taxonomies: Dados: 0.02MB + Índices: 0.02MB
    wp_woocommerce_downloadable_product_permissions: Dados: 0.02MB + Índices: 0.05MB
    wp_woocommerce_order_items: Dados: 0.02MB + Índices: 0.02MB
    wp_woocommerce_order_itemmeta: Dados: 0.14MB + Índices: 0.14MB
    wp_woocommerce_tax_rates: Dados: 0.02MB + Índices: 0.06MB
    wp_woocommerce_tax_rate_locations: Dados: 0.02MB + Índices: 0.05MB
    wp_woocommerce_shipping_zones: Dados: 0.02MB + Índices: 0.00MB
    wp_woocommerce_shipping_zone_locations: Dados: 0.02MB + Índices: 0.05MB
    wp_woocommerce_shipping_zone_methods: Dados: 0.02MB + Índices: 0.00MB
    wp_woocommerce_payment_tokens: Dados: 0.02MB + Índices: 0.02MB
    wp_woocommerce_payment_tokenmeta: Dados: 0.02MB + Índices: 0.03MB
    wp_woocommerce_log: Dados: 0.02MB + Índices: 0.02MB
    wp_aiowps_events: Dados: 0.02MB + Índices: 0.00MB
    wp_aiowps_failed_logins: Dados: 0.02MB + Índices: 0.00MB
    wp_aiowps_global_meta: Dados: 0.02MB + Índices: 0.00MB
    wp_aiowps_login_activity: Dados: 0.02MB + Índices: 0.00MB
    wp_aiowps_login_lockdown: Dados: 0.02MB + Índices: 0.00MB
    wp_aiowps_permanent_block: Dados: 0.02MB + Índices: 0.00MB
    wp_automatewoo_abandoned_carts: Dados: 0.02MB + Índices: 0.08MB
    wp_automatewoo_customers: Dados: 0.02MB + Índices: 0.09MB
    wp_automatewoo_events: Dados: 0.02MB + Índices: 0.05MB
    wp_automatewoo_guests: Dados: 0.02MB + Índices: 0.06MB
    wp_automatewoo_guest_meta: Dados: 0.02MB + Índices: 0.03MB
    wp_automatewoo_logs: Dados: 0.02MB + Índices: 0.05MB
    wp_automatewoo_log_meta: Dados: 0.02MB + Índices: 0.03MB
    wp_automatewoo_queue: Dados: 0.02MB + Índices: 0.05MB
    wp_automatewoo_queue_meta: Dados: 0.02MB + Índices: 0.03MB
    wp_automatewoo_unsubscribes: Dados: 0.02MB + Índices: 0.05MB
    wp_commentmeta: Dados: 0.02MB + Índices: 0.03MB
    wp_comments: Dados: 0.16MB + Índices: 0.13MB
    wp_correios_postcodes: Dados: 0.02MB + Índices: 0.02MB
    wp_elfsight_pricing_table_widgets: Dados: 0.00MB + Índices: 0.00MB
    wp_gf_draft_submissions: Dados: 0.02MB + Índices: 0.02MB
    wp_gf_entry: Dados: 0.02MB + Índices: 0.03MB
    wp_gf_entry_meta: Dados: 0.02MB + Índices: 0.05MB
    wp_gf_entry_notes: Dados: 0.02MB + Índices: 0.03MB
    wp_gf_form: Dados: 0.02MB + Índices: 0.00MB
    wp_gf_form_meta: Dados: 0.02MB + Índices: 0.00MB
    wp_gf_form_revisions: Dados: 0.02MB + Índices: 0.03MB
    wp_gf_form_view: Dados: 0.02MB + Índices: 0.03MB
    wp_icl_content_status: Dados: 0.02MB + Índices: 0.02MB
    wp_icl_core_status: Dados: 0.02MB + Índices: 0.02MB
    wp_icl_flags: Dados: 0.02MB + Índices: 0.02MB
    wp_icl_languages: Dados: 0.02MB + Índices: 0.03MB
    wp_icl_languages_translations: Dados: 0.20MB + Índices: 0.14MB
    wp_icl_locale_map: Dados: 0.02MB + Índices: 0.02MB
    wp_icl_message_status: Dados: 0.02MB + Índices: 0.03MB
    wp_icl_node: Dados: 0.02MB + Índices: 0.00MB
    wp_icl_reminders: Dados: 0.02MB + Índices: 0.00MB
    wp_icl_strings: Dados: 6.52MB + Índices: 4.03MB
    wp_icl_string_pages: Dados: 0.30MB + Índices: 0.16MB
    wp_icl_string_positions: Dados: 1.52MB + Índices: 0.09MB
    wp_icl_string_status: Dados: 0.02MB + Índices: 0.02MB
    wp_icl_string_translations: Dados: 0.19MB + Índices: 0.09MB
    wp_icl_string_urls: Dados: 0.02MB + Índices: 0.02MB
    wp_icl_translate: Dados: 0.02MB + Índices: 0.02MB
    wp_icl_translate_job: Dados: 0.02MB + Índices: 0.02MB
    wp_icl_translations: Dados: 0.09MB + Índices: 0.27MB
    wp_icl_translation_batches: Dados: 0.02MB + Índices: 0.00MB
    wp_icl_translation_status: Dados: 0.02MB + Índices: 0.02MB
    wp_links: Dados: 0.02MB + Índices: 0.02MB
    wp_mclean_refs: Dados: 0.02MB + Índices: 0.00MB
    wp_mclean_scan: Dados: 0.02MB + Índices: 0.00MB
    wp_options: Dados: 4.39MB + Índices: 0.14MB
    wp_postmeta: Dados: 10.52MB + Índices: 2.00MB
    wp_posts: Dados: 2.50MB + Índices: 0.31MB
    wp_revslider_css: Dados: 0.13MB + Índices: 0.00MB
    wp_revslider_layer_animations: Dados: 0.02MB + Índices: 0.00MB
    wp_revslider_navigations: Dados: 0.02MB + Índices: 0.00MB
    wp_revslider_settings: Dados: 0.02MB + Índices: 0.00MB
    wp_revslider_sliders: Dados: 0.02MB + Índices: 0.00MB
    wp_revslider_slides: Dados: 0.02MB + Índices: 0.00MB
    wp_revslider_static_slides: Dados: 0.02MB + Índices: 0.00MB
    wp_say_what_strings: Dados: 0.02MB + Índices: 0.00MB
    wp_smush_dir_images: Dados: 0.02MB + Índices: 0.03MB
    wp_social_users: Dados: 0.02MB + Índices: 0.02MB
    wp_termmeta: Dados: 0.02MB + Índices: 0.03MB
    wp_terms: Dados: 0.02MB + Índices: 0.03MB
    wp_term_relationships: Dados: 0.06MB + Índices: 0.05MB
    wp_term_taxonomy: Dados: 0.02MB + Índices: 0.03MB
    wp_tm_taskmeta: Dados: 0.02MB + Índices: 0.03MB
    wp_tm_tasks: Dados: 0.02MB + Índices: 0.02MB
    wp_usermeta: Dados: 0.23MB + Índices: 0.22MB
    wp_users: Dados: 0.02MB + Índices: 0.05MB
    wp_wcs_payment_retries: Dados: 0.02MB + Índices: 0.02MB
    wp_wc_download_log: Dados: 0.02MB + Índices: 0.03MB
    wp_wc_product_meta_lookup: Dados: 0.05MB + Índices: 0.09MB
    wp_wc_webhooks: Dados: 0.02MB + Índices: 0.02MB
    wp_yith_wcwl: Dados: 0.02MB + Índices: 0.02MB
    wp_yith_wcwl_lists: Dados: 0.02MB + Índices: 0.05MB
    wp_ywrr_email_blocklist: Dados: 0.02MB + Índices: 0.00MB
    wp_ywrr_email_schedule: Dados: 0.02MB + Índices: 0.00MB
    
    ### Post Type Counts ###
    
    attachment: 423
    aw_workflow: 4
    clients: 6
    ct_size_guide: 5
    custom_css: 1
    customize_changeset: 26
    faqs: 13
    galleries: 1
    global_product_addon: 1
    go_pricing_tables: 3
    mc4wp-form: 2
    mts_notification_bar: 1
    nav_menu_item: 67
    page: 36
    post: 43
    product: 47
    product_variation: 173
    revision: 164
    scheduled-action: 147
    shop_coupon: 6
    shop_order: 54
    shop_order_refund: 2
    shop_subscription: 9
    spb-section: 17
    swift-slider: 11
    team: 5
    wafs: 1
    wc_membership_plan: 1
    wc_user_membership: 3
    wpcf7_contact_form: 2
    yith-wcpsc-wc-chart: 8
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (43) ###
    
    Akismet Anti-Spam: por Automattic – 4.1.1
    All in One SEO Pack: por Michael Torbert – 2.12
    All-in-One WP Migration: por ServMask – 6.77
    All In One WP Security: por Tips and Tricks HQ
    Peter Petreski
    Ruhul
    Ivy – 4.3.8.3
    
    AutomateWoo - Subscriptions Add-on: por Prospress Inc. – 1.0.0 – Não testado com a versão ativa do WooCommerce
    AutomateWoo: por Prospress – 4.5.1
    Autoptimize: por Frank Goossens (futtta) – 2.5.0
    Breadcrumb NavXT: por John Havlik – 6.2.1
    Contact Form 7: por Takayuki Miyoshi – 5.1.1
    Decorator - WooCommerce Email Customizer: por RightPress – 1.0.3 – Não testado com a versão ativa do WooCommerce
    Duplicate Post: por Enrico Battocchi – 3.2.2
    Easy Theme and Plugin Upgrades: por Chris Jean – 2.0.1
    Facebook for WooCommerce: por Facebook – 1.9.11 – Não testado com a versão ativa do WooCommerce
    Go Pricing - WordPress Responsive Pricing Tables: por Granth – 3.3.14
    Gravity Forms: por rocketgenius – 2.4.8
    Mailchimp for WordPress: por ibericode – 4.5.1
    MailChimp Sync: por WPMU DEV – 1.9.6
    Melhor Envio v2: por Melhor Envio – 2.4.3
    Meta Box: por MetaBox.io – 4.17.3
    oAuth Twitter Feed for Developers: por Liam Gladdy (Storm Consultancy) – 2.3.0
    Overwrite Uploads: por Ian Dunn – 1.2
    Checkout Transparente do PayPal: por PayPal – 1.6.4 – Não testado com a versão ativa do WooCommerce
    PW WooCommerce Bulk Edit Pro: por Pimwick
    LLC – 2.191
    
    Really Simple SSL: por Rogier Lankhorst
    Mark Wolters – 3.1.5
    
    WPML Multilingual CMS: por OnTheGoSystems – 3.5.3.1
    Swift Framework: por Swift Ideas – 2.6.18
    UpdraftPlus - Backup/Restore: por UpdraftPlus.Com
    DavidAnderson – 1.16.12
    
    WooCommerce Extended Coupon Features FREE: por Soft79 – 3.0.5 – Não testado com a versão ativa do WooCommerce
    WooCommerce Conditional Shipping and Payments: por SomewhereWarm – 1.5.2
    WooCommerce Correios: por Claudio Sanches – 3.7.1 – Não testado com a versão ativa do WooCommerce
    WooCommerce Print Invoice & Delivery Note: por Tyche Softwares – 4.4.8 – Não testado com a versão ativa do WooCommerce
    WooCommerce Extra Checkout Fields for Brazil: por Claudio Sanches – 3.6.1 – Não testado com a versão ativa do WooCommerce
    WooCommerce Gravity Forms Product Add-Ons: por Lucas Stark – 3.3.8 – Não testado com a versão ativa do WooCommerce
    WooCommerce Memberships: por SkyVerge – 1.12.2 – Não testado com a versão ativa do WooCommerce
    WooCommerce Pagar.me: por Pagar.me
    Claudio Sanches – 2.0.14 – Não testado com a versão ativa do WooCommerce
    
    WooCommerce Social Login: por SkyVerge – 2.6.2 – Não testado com a versão ativa do WooCommerce
    WooCommerce Subscriptions: por Prospress Inc. – 2.5.3 – Não testado com a versão ativa do WooCommerce
    WooCommerce: por Automattic – 3.6.2
    WP Chatbot: por MobileMonkey – 4.0.8
    WP-Optimize: por David Anderson
    Ruhani Rabin
    Team Updraft – 2.3.3
    
    Smush: por WPMU DEV – 3.2.0.1
    WPML String Translation: por OnTheGoSystems – 2.4.2.1
    YITH Product Size Charts for WooCommerce Premium: por YITH – 1.1.10
    
    ### Inactive Plugins (4) ###
    
    Slider Revolution: por ThemePunch – 5.4.7.4
    WC Simulador de Frete: por Fernando Acosta – 1.5.5 – Não testado com a versão ativa do WooCommerce
    WC Simulador de parcelas e descontos: por Fernando Acosta – 1.5.2 – Não testado com a versão ativa do WooCommerce
    WooCrack Updater Plugin: por WooCrack.com – 1.3
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: ✔
    Currency: BRL (R$)
    Currency Position: left_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ✔
    
    ### WC Pages ###
    
    Base da loja: #13224 - /produtos/
    Carrinho: #13225 - /cart/
    Finalizar compra: #12589 - /checkout/
    Minha conta: #14447 - /my-account/
    Termos e condições: #17487 - /termos-e-condicoes-de-uso/
    
    ### Theme ###
    
    Name: Atelier Child
    Version: 1.0.0
    Author URL: https://slamclub.com.br
    Child Theme: ✔
    Parent Theme Name: Atelier
    Parent Theme Version: 2.5.21
    Parent Theme Author URL: http://www.swiftideas.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: atelier/woocommerce/archive-product.php
    atelier/woocommerce/cart/cart-totals.php
    atelier/woocommerce/cart/cart.php
    atelier/woocommerce/checkout/form-checkout.php
    atelier/woocommerce/content-product.php
    atelier/woocommerce/content-product_cat.php
    atelier/woocommerce/content-single-product.php
    atelier/woocommerce/global/quantity-input.php
    atelier/woocommerce/loop/add-to-cart.php
    atelier/woocommerce/loop/loop-end.php
    atelier/woocommerce/loop/loop-start.php
    atelier/woocommerce/loop/pagination.php
    atelier/woocommerce/loop/result-count.php
    atelier/woocommerce/myaccount/form-login.php
    atelier/woocommerce/single-product/add-to-cart/external.php
    atelier/woocommerce/single-product/add-to-cart/grouped.php
    atelier/woocommerce/single-product/add-to-cart/simple.php
    atelier/woocommerce/single-product/add-to-cart/variable.php
    atelier/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    atelier/woocommerce/single-product/price.php
    atelier/woocommerce/single-product/product-image.php
    atelier/woocommerce/single-product/product-thumbnails.php
    atelier/woocommerce/single-product/related.php
    atelier/woocommerce/single-product/review.php
    atelier/woocommerce/single-product/tabs/description.php
    atelier/woocommerce/single-product/tabs/tabs.php
    atelier/woocommerce/single-product/up-sells.php
    atelier/woocommerce/single-product-reviews.php
    atelier/woocommerce/single-product.php
    
    ### Memberships ###
    
    Restriction mode:: Hide content only
    Public content:: –
    Excluded from discounts:: 2 products
    Membership plans:: 1
    Assinaturas Padrão:: Members: 3Access method: Product(s) purchaseAccess length: Unlimited Subscription: OptionalInstallment plan: No❌ The plan contains a rule to restrict all Posts to non-members
    
    ### Subscriptions ###
    
    WCS_DEBUG: ✔ No
    Subscriptions Mode: ✔ Live
    Subscriptions Live URL: https://newsite.slamclub.com.br
    Subscription Statuses: trash: 5
    wc-active: 4
    
    WooCommerce Account Connected: ❌ No
    Custom Retry Rules: ✔ No
    Custom Retry Rule Class: ✔ No
    Custom Raw Retry Rule: ✔ No
    Custom Retry Rule: ✔ No
    Retries Migration Status: ✔ Completed
    Report Cache Enabled: ✔ Yes
    Cache Update Failures: ✔ 0 failure
    
    ### Store Setup ###
    
    Country / State: Brasil — Paraná
    
    ### Subscriptions by Payment Gateway ###
    
    other: trash: 2
    PayPal: trash: 3
    wc-active: 4
    
    ### Payment Gateway Support ###
    
    PayPal: products
    refunds
    
    PayPal Reference Transactions Enabled: ✔ Yes
    Pagar.me - Boleto bancário: products
    Pagar.me - Cartão de crédito: products
    
    ### Social Login ###
    
    Facebook: ✔ Available
    Twitter: Disabled
    Google: ✔ Available
    Amazon: Disabled
    Linkedin: Disabled
    Paypal: Disabled
    Instagram: Disabled
    Disqus: Disabled
    Yahoo: Disabled
    Vkontakte: Disabled
    
    ### Action Scheduler ###
    
    Complete: 43
    Oldest: 2019-01-05 18:20:20 +0000
    Newest: 2019-05-03 11:49:19 +0000
    
    Pending: 10
    Oldest: 2019-04-18 17:06:09 +0000
    Newest: 2019-06-03 06:00:00 +0000
    
    Canceled: 94
    Oldest: 2019-04-01 22:20:34 +0000
    Newest: 2019-10-01 19:21:38 +0000
    
    In-progress: 0
    Oldest: –
    Newest: –
    
    Failed: 0
    Oldest: –
    Newest: –
    
    

    If anybody can help…

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Hannah S.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there,

    If you have current licenses for Subscriptions and Memberships, this is the kind of thing we can help you with directly at WooCommerce.com.

    Please contact us at WooCommerce.com > My Account > Tickets. You may need to create an account before you can access that page.

    Could you please also include credentials to your staging site so we can see what’s happening?

    Thanks!

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @danimartsilva

    Did you get to the bottom of this?

    It turns out that the site’s “Scheduled Actions” are not running at all… I had to run some of them manually.

    I’ve seen this a few times – can you try with these plugins disabled, please?

    Autoptimize: por Frank Goossens (futtta) – 2.5.0
    WP-Optimize: por David Anderson, Ruhani Rabin, Team Updraft – 2.3.3

    If that works, please reach out to those plugin developers and explain their plugin conflicted with the Action Scheduler.

    As you have premium WooCommerce.com extensions, I’m going to mark this thread as Resolved as you can reach out to us directly about this.

    Thanks,

    Optimizing Matters

    (@optimizingmatters)

    generally; pro-tip; you can disable Autoptimize on a per-request basis by adding ?ao_noptimize=1 to the URL.

    if the problem is not there at that point, some autoptimize (re-)configuration might be needed to fix this. there are troubleshooting tips and info on how to exclude in the AO FAQ.

    specifically wrt this topic; are the scheduled actions in any way triggered by JS? because AO only optimizes JS, CSS, HTML, Images & Google Fonts and does not interfere with other plugins WordPress’ scheduled actions in any way.

    hope this helps debugging,
    frank (ao dev)

    danimartsilva

    (@danimartsilva)

    Hello guys.

    I solved it… It was just a matter of the site’s being password protected

    thank you.

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @optimizingmatters

    I’ll keep an eye out for this but with the Action Scheduler, it isn’t possible to append a query URL like you suggested.

    specifically wrt this topic; are the scheduled actions in any way triggered by JS? because AO only optimizes JS, CSS, HTML, Images & Google Fonts and does not interfere with other plugins WordPress’ scheduled actions in any way

    I haven’t had any solid confirmation that deactivating Autoptimize has helped the Action Scheduler run the actions but I’ve seen similar affecting them.

    The Action Scheduler is a library included in WooCommerce core which replaced WP Cron – https://github.com/woocommerce/woocommerce/tree/master/includes/libraries/action-scheduler

    It was added to WooCommerce core in 3.5 and with 3.6, it is used for Product Tables and other functions – https://woocommerce.wordpress.com/2018/09/12/woocommerce-3-5-beta-is-here/

    Thanks,

    My gut feeling (and knowledge of AO) says “no interference”, but I’ll change opinions if facts say otherwise 😉

    A pity I didn’t know about action-scheduler when I my critical CSS plugin was developed, it works OK now, but queue processing in WordPress can be a pain!

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