Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Heateor Support

    (@heateor)

    Would you let us know the webpage url (with every option enabled in Placement option) so that we can check what’s wrong?

    Thread Starter enky

    (@enky)

    The url ist not possible. im developing a page for a customer and i just can setup a link for u.

    What i can do is shwoing you my option. i made some screenshots.

    http://share.pho.to/A4sjj

    Edit:

    For Testing i activated the twenty sixtenn theme. and the bars are shwoing up. but not on my custom theme.
    is there something what has to be active. ?

    Plugin Author Heateor Support

    (@heateor)

    Our plugin uses the_content WordPress filter to enable sharing icons on posts/pages. You would like to check if everything is fine with this filter in your custom theme.

    Thread Starter enky

    (@enky)

    You nailed it. ^^

    Our Page is build with Custom Field (Advance Custom Fields) so we didnt need the_content().

    Now i typed somethig in the content field and it works.
    I delete everything in the content(). Still works. The content field is empty but the shortcode still works.

    I have this code

    $tc = get_the_content();
    if($tc != “”): get_template_part( ‘template_parts/the_content’ ); endif;//in this template you find the_content()

    if($tc){
    echo “someting in the field”;
    }else{
    echo “clean”; // this is the output i get right bow
    }

    echo do_shortcode( ‘[TheChamp-Sharing]’ );//this is rendering

    Maybe i just get this wrong (check if everything is fine with this filter in your custom theme).

    What should i check ?

    Thread Starter enky

    (@enky)

    Ok, i think i got my Problem…

    I used [TheChamp-Counter] instead of [TheChamp-Sharing]

    Maybe you can explain me [TheChamp-Counter] should print out?

    Plugin Author Heateor Support

    (@heateor)

    Maybe i just get this wrong (check if everything is fine with this filter in your custom theme).
    What should i check ?

    You should check that your custom theme is using the_content hook as other themes do.

    Maybe you can explain me [TheChamp-Counter] should print out?

    This shortcode should work fine. We would require webpage url (where you have placed the shortcode) to check what’s wrong.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Sharing Bar not showing up’ is closed to new replies.