Support » Plugin: Social Media Share Buttons | MashShare » sharecount not working

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  • ok,
    I checked similar threads and found the colution
    I indicated caching method – “Refresh while loading” and set 5 min
    and updated counts showed up

    Please confirm that I did this right

    Plugin Author Rene Hermenau



    usually the new async method works flawless but you have to wait at least 1 hour for detecting shares.

    The async method is faster than the old method so you should give it another try. If it does not work for you are totally fine with using the refresh method.

    ok. thank you. I’ll try

    I had the same problem – posts that had been shared a lot were showing a share count of zero – even several hours after they were first published.

    Switching to ‘refresh while loading” fixed the issue. Thanks!

    Plugin Author Rene Hermenau


    @gcluley can you tell me your url for debugging this?
    Your can write me support [@]

Viewing 5 replies - 1 through 5 (of 5 total)
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