Hi Louisiane,
Thank you for reaching out to us and I apologize for the inconvenience.
This is a known issue our engineering team is currently working on. Do you have a ticket opened with us? If so could you provide us the ticket number?
If not I will keep you updated on any new information and when the issue is resolved on here. You can also always reach us at support@shareaholic.com
Thank you so much for your patience while we work on this!
Hi Kasia~ I don’t have an open ticket. Glad to hear you guys are working on it. Do we have an ETA for a solution?
Please do keep me updated.
Thank you!
No specific ETA yet as they are investigating the cause but I will definitely keep you updated and let you know any new findings or resolution.
Thank you so much for your patience!
Hi Louisiane,
I wanted to update you on this issue. Our engineers were able to confirm there is an issue and what could be causing it. Next they will be testing some solutions to have the issue resolved.
Thank you so much for your patience on this! I will keep you updated and let you know as soon as this is fixed.
Thank you Kasia! This is encouraging news. 🙂 Please keep me posted.
Hi Kasia! Any updates on a remedy for this?
Hey guys~ Do we have any updates on this? It’s really getting annoying. I’ve got 404 errors all over my page and it’s because of this feature. I need this fixed ASAP or I’m going to be forced to uninstall Shareaholic which I don’t want to do. 🙁
The “pages you may like” is still replicating posts and it’s also showing old pages with URL that don’t exist anymore. 🙁
Hi Louisiane,
I apologize for the delay in my response. Currently this issue is still being worked on. It seems to be a little more complex issue than initially anticipated but we are working on resolving it as quickly as possible. I asked for the status on this and will let you know as soon as we have an update.
Again I apologize for the delay and thank you so much for your patience while we work on this.
Thank you Kasia! I do hope you guys have a resolution quickly. I don’t like errors on my page. 🙁
Hi Kasia~
Any updates on this?
Hi Louisiane,
I apologize it has taken longer to get this resolved. I will get a status update for you by the end of the day EST time.
Thank you Kasia. I removed the “posts you may like” option from my blog until this gets resolved. Please do let me know what you find out. Thanks!
Hi Louisiane,
We really appreciate your patience and I’m truly sorry for the delay. There appears to be a bug affecting your site that our team is still looking into, but it may take a week or two for it to be permanently resolved.
I will let you know as soon as this issue is resolved or if I have any new information.
Again thank you so much for your patience.
