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[resolved] Shareaholic Floating Bar Problem (7 posts)

  1. munyez33
    Member
    Posted 8 months ago #

    I have just activated my floating bar but for some reason it doesn't appear on my posts...any ideas?

    Should I verify my site for that?

    https://wordpress.org/plugins/shareaholic/

  2. munyez33
    Member
    Posted 8 months ago #

  3. maryanne_shareaholic
    Member
    Plugin Author

    Posted 8 months ago #

    Hi @munyez33,

    Thanks for reaching out to us! It may be possible that the API key created from your plugin doesn't reflect the API key that is used on your Shareaholic.com account, which causes duplicate accounts. No worries! I'll investigate this more and get back to you with more information. Hang tight!

    Mary Anne

  4. maryanne_shareaholic
    Member
    Plugin Author

    Posted 8 months ago #

    Hi @munyez33,

    It looks like you have not verified your e-mail account yet on Shareaholic.com. I re-sent another verification e-mail to you to confirm. I'd like to make sure that you're using the correct account to log-in to. But first, can you send me a direct e-mail of the Shareaholic username you're using? Here's my e-mail: maryanne@shareaholic.com.

    Thanks!
    Mary Anne

  5. munyez33
    Member
    Posted 8 months ago #

    done :)

  6. munyez33
    Member
    Posted 8 months ago #

    Any news?

  7. maryanne_shareaholic
    Member
    Plugin Author

    Posted 8 months ago #

    Hi @munyez33,

    I've responded to you via e-mail.

    Thank you,
    Mary Anne

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