Support » Plugin: Shareaholic | share buttons, related posts, social analytics & more » share with Twitter not functioning

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  • @peteratomic
    We were alerted to this issue earlier today. It is related to our server migration yesterday. We are actively working to address the problem and should have a fix in place within the next couple hours. Make sure to clear your cache before testing so that you are loading any changes that have been applied. Thanks for sticking with us!

    Plugin Author Shareaholic


    @peteratomic Wanted to follow-up. Does twitter sharing work for you now? Make sure to clear your browser cache so you have the latest javascript code before trying.

    Nope. I click the twitter button. Get a “Connect an Account” modal window. Click to connect with Twitter. Get a popup window. Click SIGN IN. Refreshes, popup window closes. “Connect an Account” Modal window is still there but nothing else happens. Did a browser restart and cleared the cache.


    Let’s see if you can get things working again by reauthorizing our app.

    Please, sign in to your Shareaholic account and visit your account settings panel:
    Make sure that you have an email address added to your account (and verified) before continuing.

    Open the Connected Services screen:

    Disconnect your Twitter ID on this screen.
    Now, sign in to your Twitter account in a new tab.

    Visit your twitter account settings and open the Apps screen to see if Shareaholic is listed on this page. You do not want it to be listed at this moment.

    Switch back to the Shareaholic settings tab and press the ‘Login with Twitter’ button to reauthorize our app with Twitter.

    Once your Twitter account is synced, clear your browser cache and try tweeting again. Let me know if you run into any problems.

Viewing 4 replies - 1 through 4 (of 4 total)
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