Shareaholic | share buttons, related posts, social analytics & more
share with Twitter not functioning (5 posts)

  1. peteratomic
    Posted 2 years ago #

    Just tried using the Share With button at the bottom of our page and after getting the pop to authorize the connection, the pop up disappears but in the modal window saying "connect with..." remains so I can't share via twitter.



  2. Celeste - Shareaholic
    Posted 2 years ago #

    We were alerted to this issue earlier today. It is related to our server migration yesterday. We are actively working to address the problem and should have a fix in place within the next couple hours. Make sure to clear your cache before testing so that you are loading any changes that have been applied. Thanks for sticking with us!

  3. Shareaholic
    Plugin Author

    Posted 2 years ago #

    @peteratomic Wanted to follow-up. Does twitter sharing work for you now? Make sure to clear your browser cache so you have the latest javascript code before trying.

  4. peteratomic
    Posted 2 years ago #

    Nope. I click the twitter button. Get a "Connect an Account" modal window. Click to connect with Twitter. Get a popup window. Click SIGN IN. Refreshes, popup window closes. "Connect an Account" Modal window is still there but nothing else happens. Did a browser restart and cleared the cache.

  5. Celeste - Shareaholic
    Posted 2 years ago #


    Let's see if you can get things working again by reauthorizing our app.

    Please, sign in to your Shareaholic account and visit your account settings panel: https://shareaholic.com/account
    Make sure that you have an email address added to your account (and verified) before continuing.

    Open the Connected Services screen: https://shareaholic.com/account/connections

    Disconnect your Twitter ID on this screen.
    Now, sign in to your Twitter account in a new tab.

    Visit your twitter account settings and open the Apps screen to see if Shareaholic is listed on this page. You do not want it to be listed at this moment.

    Switch back to the Shareaholic settings tab and press the 'Login with Twitter' button to reauthorize our app with Twitter.

    Once your Twitter account is synced, clear your browser cache and try tweeting again. Let me know if you run into any problems.

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