share counts not being updated

  • Resolved Gretchen Louise

    (@gretchenlouise)


    5 years, 6 months ago

    None of October’s blog posts show share counts from Social Warfare. They are all at 0 in the All Posts view. (Share counts are not shown on the front end.)

    However, using other tools, like the Facebook debugger, we can see that the posts have been shared numerous times. We’ve tried clearing the hosting cache, using the debug string (​?swp_cache=rebuild&swp_recovery_debug=true) at the end of each blog post’s URL, viewing in incognito mode, etc. to no avail.

    Turning on share count display on the front end does not change this, either.

    The page I need help with: [log in to see the link]

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