Share counts deleted

  • Resolved Davina14

    (@davina14)


    8 years, 5 months ago

    Hi,

    I was editing the layout of my site- changing font, adding and deleting categories, when I noticed that the share counts for all my posts went back to 0.

    I wasn’t touching code or plugins, so what could be the problem? And can the share counts be returned?

    https://wordpress.org/plugins/add-to-any/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author micropat

    (@micropat)

    8 years, 5 months ago

    AddToAny gets counts directly from each service’s official API, so sudden issues with counts are usually due to changed URLs or changes to meta tags.

    You can see what Facebook sees with Facebook’s URL debugger here:
    https://developers.facebook.com/tools/debug/og/object/

    Hit “Fetch new scrape information” to force Facebook to look at a page again, especially after making site changes.

    Thread Starter Davina14

    (@davina14)

    8 years, 5 months ago

    I got this error message: Error parsing input URL, no data was cached, or no data was scraped.

Viewing 2 replies - 1 through 2 (of 2 total)
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