Support » Plugin: Social Media Share Buttons | MashShare » Share Count Stopped Updating

  • Hi,

    Installed the plugin a few months ago, and it has been working fine. However the share count has stopped updating about 2 weeks ago, form what I can tell.

    I’ve read the support page here: http://docs.mashshare.net/article/8-shares-are-not-updating-or-not-accurate but can’t get it to work.

    When I enable debug mode, I do not get a message returned (as in the example you provide on your support page).

    There is no CDN/caching enabled.

    I verified share counts using the Facebook link and there are shares for posts, so I updated them manually for some of the latest posts.

    I refreshed the Mash share count using: ?mashsb-refresh

    Thanks…

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Viewing 15 replies - 1 through 15 (of 17 total)
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