Title: share count reset to zero
Last modified: August 22, 2016

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# share count reset to zero

 *  Resolved [robinhallett](https://wordpress.org/support/users/robinhallett/)
 * (@robinhallett)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/share-count-reset-to-zero/)
 * My social media share counts have been reset to zero, all platforms show zero
   now, does anyone have any help/advice/suggestions?
    using simple share buttons
   v 4.7. Thanks, Robin
 * [https://wordpress.org/plugins/simple-share-buttons-adder/](https://wordpress.org/plugins/simple-share-buttons-adder/)

Viewing 11 replies - 1 through 11 (of 11 total)

 *  [deviceguru](https://wordpress.org/support/users/deviceguru/)
 * (@deviceguru)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/share-count-reset-to-zero/#post-5224414)
 * I just noticed that two of my share buttons have cleared to zero on all my posts:
   the ones for Facebook and G+. Yet the ones for Twitter and LinkedIn remain functional.
   I’m also using v4.7 of the plugin, and my WP version is v3.9.2
 *  [Naomi Lavelle](https://wordpress.org/support/users/naomi-lavelle/)
 * (@naomi-lavelle)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/share-count-reset-to-zero/#post-5224439)
 * I am also having this issue. I thought it was all counters at zero but I see 
   now that g+ is working. Have you resolved your issue?
 *  [Eklundz](https://wordpress.org/support/users/eklundz/)
 * (@eklundz)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/share-count-reset-to-zero/#post-5224440)
 * I have this issue as well.
    My Pinterest shares seem to reset to 0 sometimes,
   not always though.
 * [http://www.obsid.se](http://www.obsid.se) is my site.
 *  Thread Starter [robinhallett](https://wordpress.org/support/users/robinhallett/)
 * (@robinhallett)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/share-count-reset-to-zero/#post-5224451)
 * Hey friends, I did resolve my issue. what happened for me was that I had made
   a change in the general way my permalinks were structured and so all of my blog
   post social media numbers were reset to zero because it was like I created all
   new posts.
 * So start there, if you’ve made any changes to your categories or permalinks, 
   it might be that.
 *  [Eklundz](https://wordpress.org/support/users/eklundz/)
 * (@eklundz)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/share-count-reset-to-zero/#post-5224455)
 * My permalinks are the same way they’ve always been. So that’s sadly not a resolution
   for me 🙁 .
 * Anyone else?
 *  [Tamenori](https://wordpress.org/support/users/tamenori/)
 * (@tamenori)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/share-count-reset-to-zero/#post-5224456)
 * Same issue for me. FB counter does not work anymore. Did’nt change anything. 
   No idea. Waiting for a fix 🙂
 *  [KokiDoo](https://wordpress.org/support/users/kokidoo/)
 * (@kokidoo)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/share-count-reset-to-zero/#post-5224486)
 * Hi Eklundz,
 * I am experiencing the same problem You have. My Pinterest counts reset to 0 every
   now and then. Only Pinterest.
 * Have You figure it out what is it?
 * Thanks a lot
 * KokiDoo
 *  Plugin Author [Simple Share](https://wordpress.org/support/users/davidoffneal/)
 * (@davidoffneal)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/share-count-reset-to-zero/#post-5224488)
 * Hi all,
 * [Please review the information on this page](https://simplesharebuttons.com/plus/features/api/)
   which should explain what’s going on, for Facebook at least. Further social share
   counts will be added if it becomes a requirement.
 * Thanks,
 * David
 *  [mgalaraga](https://wordpress.org/support/users/mgalaraga/)
 * (@mgalaraga)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/share-count-reset-to-zero/#post-5224507)
 * Hey Guys! Same issue here.
 * Seems Facebook is having trouble.
 * [https://developers.facebook.com/bugs/657504371028995/](https://developers.facebook.com/bugs/657504371028995/)
 *  [kunstkapers](https://wordpress.org/support/users/kunstkapers/)
 * (@kunstkapers)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/share-count-reset-to-zero/#post-5224512)
 * Same issue here… Only pinterest and only some of the pictures. Went from 40 shares
   to 0. Happened before but restored again. Now it stays 0. Didn’t change permalinks
   etc…
 *  [carminemorra](https://wordpress.org/support/users/carminemorra/)
 * (@carminemorra)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/share-count-reset-to-zero/#post-5224513)
 * i’m having the situation with pinterest only.
    no changes to permalinks. please
   post any solutions. I’m not using this plugin but apparently this isn’t the plugins
   fault.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘share count reset to zero’ is closed to new replies.

 * ![](https://ps.w.org/simple-share-buttons-adder/assets/icon-256x256.png?rev=2661516)
 * [Simple Share Buttons Adder](https://wordpress.org/plugins/simple-share-buttons-adder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/simple-share-buttons-adder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/simple-share-buttons-adder/)
 * [Active Topics](https://wordpress.org/support/plugin/simple-share-buttons-adder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/simple-share-buttons-adder/unresolved/)
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 * 11 replies
 * 10 participants
 * Last reply from: [carminemorra](https://wordpress.org/support/users/carminemorra/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/share-count-reset-to-zero/#post-5224513)
 * Status: resolved