Support » Plugin: Jetpack by WordPress.com » Share by Email not working

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    Could you try to switch to a different theme like Twenty Eleven, and see if that helps?

    • Your current theme seems to include 2 different versions of jQuery: one that’s bundled with WordPress and added into wp_head
    • One that’s added into your theme’s header.php file

    I also noted that your wp_footer(); call is placed after the closing </html> tag. Could you open your theme’s footer.php file, and move wp_footer right before the closing </body> tag?

    The Wp footer change solved it. Thanks, Jeremy! You can see the site in action here : http:://blog.rockwoodleadership.org

    Jeremy – I was wondering if you could take a look at my blog and see why I’m experiencing the same issue? Thank you in advance.

    Hi Jeremy,
    Likewise, I’m having the same problem at http://www.invitroinnovation.com. Appreciate your advice – have already checked the wp_footer call and it appears to be in the right place. Thanks in advance!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    @keith Could you try to deactivate the Twitter Anywhere plugins you have installed on your blog? If that doesn’t help, could you try to deactivate W3 Total Cache?

    @samantha your theme, “Modular”, uses an old version of jQuery. If you switch to a different theme or make sure that your current theme uses the version of jQuery that is included in WordPress, the problem should disappear.

    @jeremy – Thank you. I’ve disabled both and I still can’t get the email sharing to work. Any other ideas?

    I had this issue also. I noticed that 2 files were giving errors in the Javascript console ‘gprofiles.js’ and a Javascript file from my theme. After disabling the theme js file, I went to Settings > Discussion and unchecked “View people’s profiles when you mouse over their Gravatars”. Now it’s working.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    @keith

    I had another look at your site, and it seems to be using an old version of jQuery.

    <script data-cfasync="false" src="//ajax.googleapis.com/ajax/libs/jquery/1.7.2/jquery.min.js"></script>

    I would recommend that you switch to a different theme, and try deactivating all your plugins, one at a time, in order to find out which includes this old version of jQuery into your posts.

    I would start with the plugin handling the “Kudos” on the site.

    Let me know if this helps.

    Guess I have to add mine in here too since this started popping up. I’d really rather not change themes though.

    http://thetarnishedbadge.central-us.net/wordpress/

    After disabling the theme js file, I went to Settings > Discussion and unchecked “View people’s profiles when you mouse over their Gravatars”. Now it’s working.

    I just unchecked that option, but I have no idea how to disable the theme js file.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    @notawoodpecker The Email button seems to work just fine on your site; I just tried to share your latest post, and I received an email within seconds. Have you managed to solve the issue by yourself?

    The only thing I did was uncheck the setting about Gravatars as noted above.

    I see the indication of a successful share in SlimStats now about an hour and a half ago, but that’s the first time I’ve seen that. Everything else showed the error.

    Maybe the Gravatar setting corrected it as the other poster noted.

    Errors still appearing, but apparent successes too. Watching for further patterns.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic

    I just tried again, and could share 3 of your posts without any problem.

    When you try to use the button, do you see any errors? Does the success message appear upon hitting the “Send Email” button?

    My test succeeded, but I continue to get this and the Hit # is increasing.

    /wordpress/?shared=email&msg=fail 7,44% Hits: 309

    Maybe something the user is doing. Have no idea.

Viewing 15 replies - 1 through 15 (of 18 total)
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