Share button throwing facebook error

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    8 years, 2 months ago

    Hi,

    Our plugin was developed in such a way that it just adds Facebook buttons on your site, and for buttons functionality only Facebook is responsible. So we can’t affect on them in no way.
    Unfortunately, it’s hard to tell why this happens. We can see in a source code of your page that plugin is filled with necessary data, but after clicking “Share” we see the error in pop up window.

    Please try the following:

    1) Try activating a standard WP theme for a while (2014, 2015) and check if the problem remains.
    2) Try deactivating all of your plugins except Facebook Button by BestWebSoft and also check if the problem is still present. If it is not, please activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.

    If the problem remains, please contact Facebook support service.

    Sincerely,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    7 years, 9 months ago

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – http://support.bestwebsoft.com/.

    Sincerely,
    BestWebSoft Support Team

Viewing 2 replies - 1 through 2 (of 2 total)
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