Title: SGPBFormBuilder Error
Last modified: October 22, 2020

---

# SGPBFormBuilder Error

 *  Resolved [glagarde](https://wordpress.org/support/users/glagarde/)
 * (@glagarde)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/sgpbformbuilder-error/)
 * Hi,
 * after some upgrade, I can’t modify fields of subscription plus popup,
    when clicking
   on content, style, advanced… I get the js error : ReferenceError: Can’t find 
   variable: SGPBFormBuilder
 * example :
    `<input value="Advanced" type="button" class="btn sgpb-subscription-
   plus-options-tab-links sgpb-subscription-plus-tab-3 col-md-3" onclick="SGPBFormBuilder.
   prototype.changeTab(3, 'Tokyo')">`
 * I’ve reinstalled popup-builder and popupbuilder-subscription-plus to the latest
   version
 * Could you help ?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/sgpbformbuilder-error/#post-13571989)
 * Dear [@glagarde](https://wordpress.org/support/users/glagarde/) ,
 * Thanks for the message.
    Since we are not permitted to answer your question here(
   as you are a premium user) we would like to kindly ask you to contact us via 
   Live Chat [from here](https://popup-builder.com/).
 * Please, send us the forum link and the debug log.
    Here is the article that may
   help you with that:
 * > [Debugging in WordPress](https://wordpress.org/support/article/debugging-in-wordpress/)
 * Will be looking forward to hearing from you soon.
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/sgpbformbuilder-error/#post-13581146)
 * Dear [@glagarde](https://wordpress.org/support/users/glagarde/) ,
 * We are still looking forward to the debug log.
 * Please, send it so we can have a better and clearer understand of the issue reason.
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘SGPBFormBuilder Error’ is closed to new replies.

 * ![](https://ps.w.org/popup-builder/assets/icon-128x128.gif?rev=2698840)
 * [Popup Builder - Create highly converting, mobile friendly marketing popups.](https://wordpress.org/plugins/popup-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/popup-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/popup-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/popup-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/popup-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/popup-builder/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/sgpbformbuilder-error/#post-13581146)
 * Status: resolved