Support » Plugin: SiteGround Optimizer » SG Optimizer V.7.2.1 Orders $0 Value + Add to cart not working

  • Resolved Samir Rifai

    (@srifaia)


    SG Optimizer V.7.2.1
    Everything was ok, after activating Memcached everything went south.
    Add to cart didn’t work, products without prices, orders showed $0 value, among other erratic visual issues.
    After disabling Memcached option (Siteground panel + WordPress plugin) everything returned to normal.
    I’ll keep this option disabled, however would like to know if it’s going to be fixed?
    This might save somebody else experiencing this issue.
    After reading other threads this was an issue on past versions, everyone though it was resolved in new versions, but seems not.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dimo Dimov

    (@dimodi)

    Hello @srifaia,

    Please provide us with the domain name of the affected website and the steps we should take to replicate the problem that you encountered.

    In case you are not comfortable sharing this information in the forum please open a support request from your SiteGround Client Area so we can check the issue in more detail.

    Best regards,
    Dimo

    Thread Starter Samir Rifai

    (@srifaia)

    Thanks I’ll open a ticket from Siteground.

    Plugin Support Pavel Dosev

    (@pdosev)

    Thank you @@srifaia.

Viewing 3 replies - 1 through 3 (of 3 total)
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