Title: SG Optimizer not working
Last modified: August 5, 2021

---

# SG Optimizer not working

 *  Resolved [sk117](https://wordpress.org/support/users/sk117/)
 * (@sk117)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/sg-optimizer-not-working/)
 * Hi there,
    Your Plugin Woocommerce Amazon Pay is not working with SG Optimizer.
   When I switch on Woocommerce Amazon Pay, SG Optimizer gets an API error and cannot
   connect to the WordPress API.
 * Can you please fix this? I saw you said a fix is on the way 5 weeks ago. Is there
   any update on this topic?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Christian](https://wordpress.org/support/users/christian1983/)
 * (@christian1983)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/sg-optimizer-not-working/#post-14737949)
 * Hey [@sk117](https://wordpress.org/support/users/sk117/)
 * Hope you are doing well!
 * which version of the plugin are you using? can you send us some logs or screenshots?
 * Best,
    Christian
 *  Thread Starter [sk117](https://wordpress.org/support/users/sk117/)
 * (@sk117)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/sg-optimizer-not-working/#post-14738125)
 * Hi Christian,
 * we are using WooCommerce Amazon Pay Version 2.0.3. As soon as Amazon Pay is active,
   we get an error that SG Optimizer cant connect to WordPress Rest API.
 * Here are some details of the site, do you need any specific Information?
 * ### WordPress Environment ###
 * WC Version: 5.5.2
    REST API Version: ✔ 5.5.2 WC Blocks Version: ✔ 5.3.3 Action
   Scheduler Version: ✔ 3.2.1 WC Admin Version: ✔ 2.4.4 Log Directory Writable: 
   ✔ WP Version: 5.8 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP
   Cron: ✔ Language: de_DE External object cache: –
 * ### Server Environment ###
 * Server Info: Apache
    PHP Version: 7.4.21 PHP Post Max Size: 256 MB PHP Time Limit:
   0 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1k-fips
 * SUHOSIN Installed: –
    MySQL Version: 5.7.32-35-log Max Upload Size: 256 MB Default
   Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte
   String: ✔ Remote Post: ✔ Remote Get: ✔
 *  Plugin Support [Christian](https://wordpress.org/support/users/christian1983/)
 * (@christian1983)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/sg-optimizer-not-working/#post-14741598)
 * Hey [@sk117](https://wordpress.org/support/users/sk117/) ,
 * Hope you are doing well!
 * Please contact us at WooCommerce.com > My Account > Support. You may need to 
   create an account before you can access that page.
    Please include a link to 
   this forum thread, so that we can keep track of what’s already been done. We 
   will be able to help you further there.
 * Best,
    Christian

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘SG Optimizer not working’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-amazon-payments-advanced/assets/icon-
   256x256.png?rev=3193173)
 * [Amazon Pay for WooCommerce](https://wordpress.org/plugins/woocommerce-gateway-amazon-payments-advanced/)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/reviews/)

## Tags

 * [amazon pay](https://wordpress.org/support/topic-tag/amazon-pay/)
 * [API error](https://wordpress.org/support/topic-tag/api-error/)

 * 3 replies
 * 2 participants
 * Last reply from: [Christian](https://wordpress.org/support/users/christian1983/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/sg-optimizer-not-working/#post-14741598)
 * Status: resolved