SG Optimizer fatal error

  • Resolved bambitious

    (@bambitious)


    2 years, 1 month ago

    Hi,

    Iv’e installed the SG Optimizer plugin, but when i try to activate it get this message:

    Fatal error: Uncaught Error: Call to undefined function SiteGround_Optimizer\Supercacher\exec() in /www/wp-content/plugins/sg-cachepress/core/Supercacher/Supercacher.php:223 Stack trace: #0 /www/wp-content/plugins/sg-cachepress/core/Supercacher/Supercacher.php(155): SiteGround_Optimizer\Supercacher\Supercacher::purge_cache_request('https://piazzad...') #1 /www/wp-content/plugins/sg-cachepress/core/Supercacher/Supercacher.php(144): SiteGround_Optimizer\Supercacher\Supercacher->purge_everything() #2 /www/wp-content/plugins/sg-cachepress/core/Install_Service/Install_Service.php(103): SiteGround_Optimizer\Supercacher\Supercacher::purge_cache() #3 /www/wp-content/plugins/sg-cachepress/core/Activator/Activator.php(20): SiteGround_Optimizer\Install_Service\Install_Service->install() #4 /www/wp-includes/class-wp-hook.php(307): SiteGround_Optimizer\Activator\Activator->activate('') #5 /www/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #6 /www/wp-includes/plugin.php(474): WP_Hook->do_action(Array) #7 /www/wp-admin/plugins.php(194): do_action('activate_sg-cac...') #8 {main} thrown in /www/wp-content/plugins/sg-cachepress/core/Supercacher/Supercacher.php on line 223

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Elena Chavdarova

    (@elenachavdarova)

    2 years, 1 month ago

    Hello @bambitious,

    Thank you for the report.

    It appears your website is hosted on a platform where exec function is disabled.

    We will fix the issue in the next version release.

    Best Regards,
    Elena

    Plugin Author Elena Chavdarova

    (@elenachavdarova)

    2 years, 1 month ago

    Hello again, @bambitious.

    Maintenance release of the plugin was just released with this issue addressed.

    Could you please install it and report back if there are any issues found.

    Thank you for your cooperation in advance!

    Best Regards,
    Elena

    Thread Starter bambitious

    (@bambitious)

    2 years, 1 month ago

    Hi Elena,

    It works, thank you very much for contacting me.

    Best,
    Kevin

Viewing 3 replies - 1 through 3 (of 3 total)
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