Support » Plugin: SG Optimizer » SG Optimizer active, content not loading

  • Resolved beng549

    (@beng549)


    When the SG Optimizer plug in is active, much of the text content doesn’t appear on the site and I am unable to open the visual editing tool elementor.

    I have deactivated all plug ins and re activated them one at a time. SG optimizer was the last to be tested. Issues don’t occur when the SG optimizer the plug in is deactivated.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Hey @beng549

    We’ve checked your site and everything is being displayed correctly.

    We saw that the plugin is active with almost all optimizations enabled.

    Please let us know if you still have issues.

    Regarding,
    Stanimir

    Thank you Stanimir,

    It would appear that the issue is confined to my personal computer. Text appears fine on the other devices I’ve checked e.g. imac, iphone, different laptop.

    On my machine, content displays fine in microsoft edge, but not in chrome (again that appears to be specific to my machine), I’ve installed all the updates, uninstalled and re installed chrome, but the issue appears to persist. Seems isolated enough to not be a massive issue, but it’s quite confusing. Can’t think why this would happen.

    Appreciate your initial thoughts, if anything I’ve said above brings something to mind please feel free to let me know. Otherwise, at least the issue appears to be local!

    Ben

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Do you have any extensions installed? Try incognito with everything disabled.

Viewing 3 replies - 1 through 3 (of 3 total)
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