Support » Plugin: SiteGround Optimizer » SG optimiser stopped working – cant enable toggles, I just get a red X

  • Resolved mkingston

    (@mkingston)


    Hi There,

    I updated SG optimiser and it now will no longer work on my website. Whenever I try to enable any of the toggles on the plugin a red “X” appears.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Hey @mkingston

    Your theme is blocking our plugin by throwing a fatal error. Here is the error:
    Uncaught Error: Call to a member function set_customer_session_cookie() on null in themes/xstore/framework/woo.php:836

    Regards,
    Stanimir

    I have the same issue. Our site has just been transitioned to the Google Cloud hosting and the problem appears to have occurred after that. Whenever trying to enable any toggles we just get the red ‘X’ error – and the console shows the following error:

    Uncaught (in promise) TypeError: Cannot read property ‘locationBeforeTransitions’ of undefined
    at h (optimizer.bundle.js?ver=5.5.5:304)
    at m (optimizer.bundle.js?ver=5.5.5:304)
    at m (optimizer.bundle.js?ver=5.5.5:280)
    at Object.dispatch (optimizer.bundle.js?ver=5.5.5:321)
    at Object.d [as rehydrate] (optimizer.bundle.js?ver=5.5.5:321)
    at x (optimizer.bundle.js?ver=5.5.5:1

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Hey @sacfc

    Please open a new ticket and provide your site URL.

    Regards,
    Stanimir

Viewing 3 replies - 1 through 3 (of 3 total)
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