Support » Fixing WordPress » SFTP – site hosted by WordPress

  • Hello,

    I’ve been trying to use Filezilla to access my wordpress site. My site is hosted by wordpress currently at the domain above.

    I can successfully connect to the remote site – but the majority of my folders in wp-config, and to be honest, overall, all have question marks or shortcuts for icons.

    When I try to view the folder wp-content/themes, all three folders show the shortcut icon and then subsequently the question mark icon. I get the error messages
    Error: no such file or directory
    Error: Failed to retrieve the directory listing and then immediately get disconnected.

    Do I need to do some WP trickery, or re-set file permissions?

    Any help gratefully received!

    Tom

    The page I need help with: [log in to see the link]

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