• Resolved manu.p


    Hi, is SFTP “Save Backup to” method working?

    While I have set the correct informations for the fields (tested many times in a terminal to make sure they’re OK) that is FTP host by its name, FTP port 22, FTP user and password (copied and pasted) and a Subdirectory (or none), I keep getting this message:

    connection has failed!
    I could connect to the FTP server but I could not log in.<br />Please check your credentials and try again.

    • This topic was modified 2 months ago by manu.p.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Backup For WP


    Hi, Yes, It is working fine. You can see in the following screengrab for reference: https://prnt.sc/vAvoXPRTxOAg

    Can you please cross check the information what you are trying to give? Because it seems you have given wrong details. Kindly cross check your information that you are giving and let us know back the response. So that we will assist you accordingly to resolve your issue.

    Thread Starter manu.p


    Thanks for the reply, but no I did not give wrong details (tested a number of times here and there) and, in the mean time, I switched to another backup plugin where SFTP has been immediately working “out of the box”.

    Plugin Author Backup For WP


    We are sorry for the inconvenience. Kindly do let us know if you need any assistence further, So that we will help you out to resolve if you need any assistence.

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