Title: Several problems
Last modified: April 9, 2020

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# Several problems

 *  Resolved [fraymores](https://wordpress.org/support/users/fraymores/)
 * (@fraymores)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/several-problems-26/)
 * Hi, I were trying to create a popup whit the HTML option and it were fine for
   desktop, but when I tested in phones or tablets, the font size behavior were 
   wrong. I used the font size option vw, and tried too with vmin, but the font 
   size didn´t changed in phones or tablets. other problem were that I chose the“
   auto” option for the size of responsive mode, but the popup size in mobiles and
   tablets is so little.
 * then I created a image with all the text to try the Image option. it were fine
   for desktop but don´t open in mobiles and tablets. Can you help me please?
 * Thanks, Franks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fseveral-problems-26%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/several-problems-26/#post-12665737)
 * Hi [@fraymores](https://wordpress.org/support/users/fraymores/),
 * Thank you for contacting us.
    Can you please add another image to the popup and
   let us know? We are asking this as the problem may be from the link which we 
   assume is a download link. Also, please try changing the Min width from here,
   to 300-500: [https://prnt.sc/ryahcw](https://prnt.sc/ryahcw)
 *  [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * (@sygnoossupportteam)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/several-problems-26/#post-12672347)
 * Hey [@fraymores](https://wordpress.org/support/users/fraymores/)
 * We were wondering whether you saw our last message.
    Please let us know if there
   is anything we can help you in a new thread, I will mark this one as resolved.
 * Best,
    Popup Builder Team

Viewing 2 replies - 1 through 2 (of 2 total)

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## Tags

 * [html](https://wordpress.org/support/topic-tag/html/)
 * [image](https://wordpress.org/support/topic-tag/image/)
 * [mobile](https://wordpress.org/support/topic-tag/mobile/)

 * 2 replies
 * 2 participants
 * Last reply from: [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/several-problems-26/#post-12672347)
 * Status: resolved