Title: Several issues Last modified: August 22, 2016 --- # Several issues * [10SRM01](https://wordpress.org/support/users/10srm01/) * (@10srm01) * [11 years, 11 months ago](https://wordpress.org/support/topic/several-issues-8/) * Hi, folks at Kadence Themes, * Great theme (Virtue), but I’m having several issues with it and they are what’s stopping me from upgrading to the premium version. * Issues are: * -Product gallery images don’t show all images thumbnails on single product view in front-end. – Variations stop working on front-end when ‘Detailed description’ and ‘Related Products’ are activated on the theme’s Shop Settings. -Product featured image does not appear on back-end for some products and sometimes neither on front-end. -‘Custom Woocommerce Measure Price Calculator’ plugin does not work with this theme, yet it works with most other themes. * I want to purchase premium upgrade for my client but I’m wary to do it without having sorted out the above within the free (trial) version. * Help, please. * Cheers, Syl Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/several-issues-8/page/2/?output_format=md) [→](https://wordpress.org/support/topic/several-issues-8/page/2/?output_format=md) * [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/) * (@britner) * [11 years, 11 months ago](https://wordpress.org/support/topic/several-issues-8/#post-5237257) * Hey, Can you post a link? That is all strange and I am guessing there is another issue causing this. * Kadence Themes * Thread Starter [10SRM01](https://wordpress.org/support/users/10srm01/) * (@10srm01) * [11 years, 11 months ago](https://wordpress.org/support/topic/several-issues-8/#post-5237273) * Hi guys, * Many thanks for the timely reply. * The site is at: [http://www.imaggina.info/](http://www.imaggina.info/) * I had to use yet another external plugin to substitute the default theme product gallery images because my client wanted to see the different product images in one of the categories (FOTOMURALES) like already, but, of course, it isn’t ideal. * The ‘Custom Woocommerce Measure Price Calculator’ plugin is still not showing on front-end either because of the theme. * And the rest of the issues are still as they were, unresolved. * Hopefully you’ll be able to nail down what’s happening because I really don’t want to switch or buy another theme, I really like this one. * Best, * Syl * [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/) * (@britner) * [11 years, 11 months ago](https://wordpress.org/support/topic/several-issues-8/#post-5237280) * First thing to note, your twitter widget is throwing a javascript error which can be why certain things aren’t working that require javascript, like variations. * Your permalink structure is off, sticking index.php in : [http://www.imaggina.info/index.php/producto/297/](http://www.imaggina.info/index.php/producto/297/) * You should check and fix your permalink settings in the wordpress > settings > permalinks. * Also FYI: You are using the Fancy Product Designer which is not mobile or responsive friendly. * All your product images are pretty small you might want to set your own image sizes and turn off the product image re-sizer from the theme. Shop settings. “ Enable Product Image Crop on product Page” * I would start with those. Post a link to the product that isn’t showing gallery images? and please make sure you don’t have a woocommerce customizer plugin that turns gallery images off. * Also post a link to a product using Custom Woocommerce Measure Price Calculator. * Kadence Themes * Thread Starter [10SRM01](https://wordpress.org/support/users/10srm01/) * (@10srm01) * [11 years, 10 months ago](https://wordpress.org/support/topic/several-issues-8/#post-5237335) * Hi team, * Thanks for your response. Commenting below on the points you mentioned: * – There’s no twitter widget. What do you mean, the YouTube follow tool on sidebar or the Social Media sharing buttons on product page and pages? * – Yes, the index.php got in there god knows how because it’s the default Wp gave alongside the page/product name options (so don’t understand why a number appears for that particular one). In any case, the structure is going to stay like that because otherwise there are too many broken links, re-direction doesn’t fix them and time is against us -besides, SEO isn’t affected by that structure. However, I don’t think that has nothing to do with the variations, because variations work perfectly fine when the theme’s ‘Detailed description’ and ‘Related Products’ are switched off. * They also stop working (the pricing fields disappear) when combined with the ‘ Measure Price Calculator’ plugin, as I already mentioned. * – Which brings me to that plugin issue. Turns out that the author’s own plugin’s live demos show a version of the calculator NOT working with variables, despite him saying it does (and that if it doesn’t it’s a theme’s issue) publicly. I have addressed the misleading information accordingly and hopefully will get a refund, as it was a paid plugin. * – The custom woocommerce gallery was applied after the theme’s was not working, not before, as I said in my previous message. * – Also, it is precisely when I turn the theme cropping image settings off that the featured images don’t show on front-end. Many of them don’t show on back- end either, but at least they do on front-end when using the theme cropping options. * – Yes, I know the Fancy Product Designer isn’t responsive, but the client doesn’t have the budget to get a bespoke responsive feature like that. Only a category of products (Vinilos Decorativos) have that feature, though, and of course we don’t need a gallery for those. * All in all, it’s not ideal, but I have sorted out the gallery issue by applying external solution and the ‘Measure Price Calculator’ issue by addressing the responsible party. * So, what we have left are: – The variations not working when ‘Detailed Product Description’ and ‘Related Products’ activated. – The featured images not appearing on front-end when theme’s cropping switched off and not appearing on back-end on many cases regardless. * Cheers, * Syl * [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/) * (@britner) * [11 years, 10 months ago](https://wordpress.org/support/topic/several-issues-8/#post-5237376) * Hey, If you look at your console javascript errors, (right click in chrome and click inspect) it shows that you have a twitter javascript causing an error, So one of your plugins has to be loading that. And I image that is a lot of your issues. * Can you turn the Detailed Product Description’ and ‘Related Products’ to activated so I can see whats happening? * Your image issue is probably caused by the index.php in your url. since wordpress is considering that a subdomain but your images are in a different domain without it… You can’t just ignore the issue because it won’t hurt your google ranking, it’s a problem that will create more problems. * Kadence Themes * [MrYellows](https://wordpress.org/support/users/mryellows/) * (@mryellows) * [11 years, 10 months ago](https://wordpress.org/support/topic/several-issues-8/#post-5237415) * Hi, * I’m using the plugin measurement price calculator and also noticed it doesn’t work in my virtue themed webshop. * Here is a link to a product I’m trying to get the measurement price calc on [http://woningstofferingonline.nl/product/washington/](http://woningstofferingonline.nl/product/washington/) * I’ve payed $ 129,- for this, please help me out. * Thank you, * Michael * [MrYellows](https://wordpress.org/support/users/mryellows/) * (@mryellows) * [11 years, 10 months ago](https://wordpress.org/support/topic/several-issues-8/#post-5237416) * It actually does work with a simple product see: [http://woningstofferingonline.nl/product/harbour-plank/](http://woningstofferingonline.nl/product/harbour-plank/) Just one problem – the standard price /m2 doesn’t show up (just for a sec or something) * The simple product is measurement for m2 the other one (post above) just needs length measurements. It’s a carpet with a standard width of 4 meters, the customers should enter the length they wish to receive. Since people sometimes just need for example 2,3 meters, I really need this extension to work. * I also tested the m2 measurement on variable products and it also doesn’t work check: [http://woningstofferingonline.nl/product/your-floor-basic/](http://woningstofferingonline.nl/product/your-floor-basic/). * So it seems there is something going wrong with the variable products and this extension. * I would really love to keep this theme, it looks so nice and clean. And of course I’ve edited so much already, this is just the last part I need to add to the shop…I now wish I’ve tested it before starting to make this webshop, so please provide a fix so we can all be happy again 😉 * Please help me out with the variable product and maybe a fix for showing the price on the simple product as well? * [MrYellows](https://wordpress.org/support/users/mryellows/) * (@mryellows) * [11 years, 10 months ago](https://wordpress.org/support/topic/several-issues-8/#post-5237418) * Oh another problem since I installed the extension… * The button text in the category area changed to “select options” and is in a totally different style then the theme. * It seems like it’s automaticly using the standard woocommerce CSS for example the normal code for the buttons is: * `Kleuren bekijken` * After the plug-in: * `Select options` * [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/) * (@britner) * [11 years, 10 months ago](https://wordpress.org/support/topic/several-issues-8/#post-5237419) * It sounds like getting this plugin to work will require a child theme: [http://codex.wordpress.org/Child_Themes](http://codex.wordpress.org/Child_Themes) * Your going to need to override a few functions in the theme that this plugin is conflicting with. Getting the same style will require some additional css too since this plugin seems to want to override the theme styles. * In the end how comfortable are you with php? and creating a child theme? * Kadence Themes * [MrYellows](https://wordpress.org/support/users/mryellows/) * (@mryellows) * [11 years, 10 months ago](https://wordpress.org/support/topic/several-issues-8/#post-5237420) * Hi, * Thanks for your response. * Well, I’m not comfortable with php at all 😉 so that won’t be an option for me. * Any other options? * Best regards, * Michael * [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/) * (@britner) * [11 years, 10 months ago](https://wordpress.org/support/topic/several-issues-8/#post-5237421) * Simply, it doesn’t sound like that plugin is going to work with a theme that customizes woocommerce as much as virtue does. I don’t know the plugin, and don’t have anyway of testing it so I can’t tell you exactly what you would need but I do know that your going to need a child theme and your going to need to override a couple theme files. * All of the above is beyond free support. So unless you had some knowledge I’m afraid finding a developer is your only other option to force this to work in virtue free. * Kadence Themes * [MrYellows](https://wordpress.org/support/users/mryellows/) * (@mryellows) * [11 years, 10 months ago](https://wordpress.org/support/topic/several-issues-8/#post-5237422) * Ouch, * Ok thank you for your advise, I guess I’ll need to find something else then. I also sent a ticket to woothemes about their extension, but I think they won’t be able to fix this too. * Thanks for the help. * Michael * [Ben Ritner – Kadence WP](https://wordpress.org/support/users/britner/) * (@britner) * [11 years, 10 months ago](https://wordpress.org/support/topic/several-issues-8/#post-5237423) * If it was an issue of fixing something broken it would be different but the virtue theme conflicts with a plugin and there isn’t a blame to be placed it’s just that they where created without each other in mind 🙂 * Again not saying this isn’t possible just saying it’s not going to be able to work with the default settings in the theme. (meaning it will require some changes to the code) * Kadence Themes * Thread Starter [10SRM01](https://wordpress.org/support/users/10srm01/) * (@10srm01) * [11 years, 10 months ago](https://wordpress.org/support/topic/several-issues-8/#post-5237425) * Hey MrYellows, * I worked around that particular issue by purchasing this Extra Product Options plugin: * [http://codecanyon.net/item/woocommerce-extra-product-options/7908619?WT.ac=search_item&WT.oss_phrase=woocommerce&WT.oss_rank=8&WT.z_author=themecomplete](http://codecanyon.net/item/woocommerce-extra-product-options/7908619?WT.ac=search_item&WT.oss_phrase=woocommerce&WT.oss_rank=8&WT.z_author=themecomplete) * and using it to add the variations/options needed to simple products, so I could apply them the measure price calculator. * Whilst not an ideal solution, it is a way to get it all working when you or a client have an extremely limited budget and are very time-pressed. * Hope this helps! * S * [MrYellows](https://wordpress.org/support/users/mryellows/) * (@mryellows) * [11 years, 10 months ago](https://wordpress.org/support/topic/several-issues-8/#post-5237431) * [@10srm01](https://wordpress.org/support/users/10srm01/) * Thanks for informing me. You said you are using it for simple products. I already added lots of variable products in the shop, does that mean I have to add them all again? (because that takes the most time) * Michael Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/several-issues-8/page/2/?output_format=md) [→](https://wordpress.org/support/topic/several-issues-8/page/2/?output_format=md) The topic ‘Several issues’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/virtue/3.4.15/screenshot.png) * Virtue * [Support Threads](https://wordpress.org/support/theme/virtue/) * [Active Topics](https://wordpress.org/support/theme/virtue/active/) * [Unresolved Topics](https://wordpress.org/support/theme/virtue/unresolved/) * [Reviews](https://wordpress.org/support/theme/virtue/reviews/) ## Tags * [featured images](https://wordpress.org/support/topic-tag/featured-images/) * [premium version](https://wordpress.org/support/topic-tag/premium-version/) * [product gallery images](https://wordpress.org/support/topic-tag/product-gallery-images/) * 21 replies * 4 participants * Last reply from: [tigermoo](https://wordpress.org/support/users/tigermoo/) * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/several-issues-8/page/2/#post-5237502) * Status: not resolved