Title: several errors Last modified: June 7, 2020 --- # several errors * Resolved anonymized-14293447 * (@anonymized-14293447) * [5 years, 11 months ago](https://wordpress.org/support/topic/several-errors-15/) * I’m not sure this is working. Using the Customizer is still audacious territory. I have a “failed” message on top of menu; also the live preview is not working; I also tested a print action and got a log error instead of producing a pdf; also, sharing on whatsapp returned an error…. PS. is it possible to add __ and __ respectively in email subject and body? Viewing 10 replies - 1 through 10 (of 10 total) * Thread Starter anonymized-14293447 * (@anonymized-14293447) * [5 years, 11 months ago](https://wordpress.org/support/topic/several-errors-15/#post-12992268) * ……there’s also a bug, on returning to backend I’m logged out because I have a login page that is different from /wp-admin. Another bug is that the buttonizer has a z-index that covers WP backend’s menu. * Thread Starter anonymized-14293447 * (@anonymized-14293447) * [5 years, 11 months ago](https://wordpress.org/support/topic/several-errors-15/#post-13010491) * excuse me, is it asking too much to have the courtesy to answer ? * Plugin Author [Buttonizer](https://wordpress.org/support/users/buttonizer/) * (@buttonizer) * [5 years, 10 months ago](https://wordpress.org/support/topic/several-errors-15/#post-13013354) * Hi @arsenalemusica , * Apologies for the late response. We’ve missed this support topic. * > I’m not sure this is working. Using the Customizer is still audacious territory. * I am not sure what you mean. Buttonizer does not make use of the Customizer, we’ve built our own environment to customize Buttonizer. * > I have a “failed” message on top of menu; also the live preview is not working; * That shouldn’t happen. Are you able to go to right-click on the webpage, then press ‘Inspect’ and go to ‘Network’. You should see a failed Network request ( 500 error in red). If you click that request and click the ‘Response’ tab, do you see any errors here? * Another way to debug is checking your PHP error log and see if you can find any errors related to Buttonizer. * > ……there’s also a bug, on returning to backend I’m logged out because I have > a login page that is different from /wp-admin. * Where exactly do you experience this issue? We’re making use of the WordPress** admin_url()** function for receiving the correct admin path (source: [https://developer.wordpress.org/reference/functions/admin_url/](https://developer.wordpress.org/reference/functions/admin_url/)), this should update automatically if your wp-admin is located somewhere else. What plugin are you using to move your wp-admin folder? * > PS. is it possible to add and > respectively in email subject and body? * This is something we’d like to add in a future version of Buttonizer and is on our feature request list 🙂 * Thread Starter anonymized-14293447 * (@anonymized-14293447) * [5 years, 10 months ago](https://wordpress.org/support/topic/several-errors-15/#post-13013392) * thank you for replying… I didn’t know the environment is custom built. It just looked like the Customizer because it has a live preview and loads as the Customizer 🙂 I’m able to inspect the network and the savedraft seems now ok, with no errors. * So the problems are: 1) the redirection on logging out: I’m using [this plugin](https://it.wordpress.org/plugins/change-wp-admin-login/), which just uses a permalink to create a login url. 2) the print pdf: getting error “_Warning: PostScript error. No PDF file produced._” 3) whatsapp: getting error “_the adddress wasnt’ understood_” * UPDATE after update: 4) the failed message is still there, even if I have no error in the inspector>network 5) my button style broke + the new border-style aren’t enabled + the button went completely off the screen 6) live editing is still not working - This reply was modified 5 years, 10 months ago by anonymized-14293447. * Plugin Author [Buttonizer](https://wordpress.org/support/users/buttonizer/) * (@buttonizer) * [5 years, 10 months ago](https://wordpress.org/support/topic/several-errors-15/#post-13028883) * Hi @arsenalemusica , * Thank you for your reply. * > The redirection on logging out: I’m using this plugin, which just uses a permalink > to create a login url. * I’ve just checked and installed the plugin you’ve mentioned in my development environment and it does only change the login URL, it doesn’t change any other URL that Buttonizer is currently using. * Buttonizer has no code that redirects you to the logout or login page, we lean on the WordPress or other plugin behaviour. * > the print pdf: getting error “Warning: PostScript error. No PDF file produced.” * This issue doesn’t seem to be related to Buttonizer, this is probably a browser/ local computer program issue. * > whatsapp: getting error “the adddress wasnt’ understood” * This seems to happen sometimes with the WhatsApp API, we’re currently investigating what the issue can be as we’re receiving multiple questions about it. * We’ve also discovered WhatsApp is offering a new API endpoint, so we’ll update the plugin to this new endpoint and see if the issue persists or has been resolved. * > 4) the failed message is still there, even if I have no error in the inspector > >network * That is interesting, can you share your website with me so I can take a look if I can find. You can share your website URL in the URL field of your first post. Then it will only be visible for logged in users on WordPress. * > 5) my button style broke + the new border-style aren’t enabled + the button > went completely off the screen * Sorry about that! We just heard about this issue and it seems to be incidental happening for a few of our users. We’ll make sure this won’t happen again. * > 6) live editing is still not working * Due to the ‘failed’ error you are experiencing, the changes weren’t saved as draft and cannot be displayed in the preview window. We first need to find out why the data won’t save as draft. After this is solved the preview window will work again. * Let me know! * Thread Starter anonymized-14293447 * (@anonymized-14293447) * [5 years, 10 months ago](https://wordpress.org/support/topic/several-errors-15/#post-13029900) * hello, in order to see my site that is under construction, I’d have to ask your IP so that I can allow your visit. Can you share it? * Thread Starter anonymized-14293447 * (@anonymized-14293447) * [5 years, 10 months ago](https://wordpress.org/support/topic/several-errors-15/#post-13077051) * Thank you for July 2020 update, it resolved everything above 🙂 * Plugin Author [Buttonizer](https://wordpress.org/support/users/buttonizer/) * (@buttonizer) * [5 years, 10 months ago](https://wordpress.org/support/topic/several-errors-15/#post-13077296) * Hi @arsenalemusica , * Thank you for letting us know that your issues have been resolved since the last update! * If you have any issues in the future, let us know 🙂 * Cheers * Thread Starter anonymized-14293447 * (@anonymized-14293447) * [5 years, 10 months ago](https://wordpress.org/support/topic/several-errors-15/#post-13111613) * hello again, everything is fine except you left unanswered my question about the possibility to add and respectively in email subject and body. Can you help?? * Plugin Author [Buttonizer](https://wordpress.org/support/users/buttonizer/) * (@buttonizer) * [5 years, 10 months ago](https://wordpress.org/support/topic/several-errors-15/#post-13125406) * Hello @arsenalemusica , * Currently we do not support that functionality yet, but we have it on our wishlist list as we’d like to add it. So hopefully this will be possible within a few months 🙂 Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘several errors’ is closed to new replies. * ![](https://ps.w.org/buttonizer-multifunctional-button/assets/icon-256x256.gif? rev=2517499) * [Buttonizer - Floating Menus, Sticky Buttons, & Popup Builder](https://wordpress.org/plugins/buttonizer-multifunctional-button/) * [Frequently Asked Questions](https://wordpress.org/plugins/buttonizer-multifunctional-button/#faq) * [Support Threads](https://wordpress.org/support/plugin/buttonizer-multifunctional-button/) * [Active Topics](https://wordpress.org/support/plugin/buttonizer-multifunctional-button/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/buttonizer-multifunctional-button/unresolved/) * [Reviews](https://wordpress.org/support/plugin/buttonizer-multifunctional-button/reviews/) * 10 replies * 2 participants * Last reply from: [Buttonizer](https://wordpress.org/support/users/buttonizer/) * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/several-errors-15/#post-13125406) * Status: resolved