Title: Setup – WordPress.com connection fails
Last modified: May 21, 2026

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# Setup – WordPress.com connection fails

 *  [Raphaël Fiquet](https://wordpress.org/support/users/raphaelfiquet/)
 * (@raphaelfiquet)
 * [2 weeks, 4 days ago](https://wordpress.org/support/topic/setup-wordpress-com-connection-fails/)
 * Hi,
 * I try to setup this plugin for the first time, but I’m blocked at the very first
   step : the wordpress.com connexion.
   I noticed that for less than a sec, my tab
   title is “Not Allowed”, idk why.
 * Here is a screen recording of my attempt : [https://drive.google.com/file/d/16n1AGdgZI0F7AJVHHopwYLPe9U0sEEmM/view?usp=sharing](https://drive.google.com/file/d/16n1AGdgZI0F7AJVHHopwYLPe9U0sEEmM/view?usp=sharing)
 * My website is not hosted there, maybe that’s the issue? (but it makes the plugin
   extremely limited then)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsetup-wordpress-com-connection-fails%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Frank Remmy (woo-hc)](https://wordpress.org/support/users/frankremmy/)
 * (@frankremmy)
 * [2 weeks, 4 days ago](https://wordpress.org/support/topic/setup-wordpress-com-connection-fails/#post-18914609)
 * Hi [@raphaelfiquet](https://wordpress.org/support/users/raphaelfiquet/),
 * Sorry to hear you’re stuck at the very first step. That’s frustrating, especially
   when you’re just trying to get set up!
 * From your screen recording, the brief “Not Allowed” flash in your tab title during
   the redirect back to your site is the key clue here. It means something is blocking
   the OAuth callback when WordPress.com tries to return to your site after authorization.
   This is unrelated to your hosting provider; Google for WooCommerce works perfectly
   on self-hosted WordPress sites.
 * A few things to check:
    - Is Jetpack installed and connected? Google for Woo uses Jetpack to establish
      the WordPress.com connection. Please go to Plugins → Installed Plugins and
      confirm Jetpack is active. If it is, go to Jetpack → Dashboard and confirm
      it shows as connected to WordPress.com.
    -  Check if any security plugins are blocking REST API access or external connections.
      It may be rejecting the OAuth return URL. Please temporarily deactivate any
      security plugins and try the connection again.
    - Go to Settings → General and confirm your WordPress Address (URL) and Site
      Address (URL) match exactly, including whether they use `www` or not.
    - Go to Settings → Permalinks in your WordPress dashboard. If it’s set to “Plain,”
      change it to any other option (like “Post name”) and save.
    - Try connecting using another browser.
 * Could you also share your System Status Report? Go to WooCommerce → Status → 
   Get system report, paste it at [https://pastebin.com](https://pastebin.com) and
   share the link. This will show us your full plugin list and environment.
 * Let us know how it goes!

Viewing 1 replies (of 1 total)

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## Tags

 * [Setup](https://wordpress.org/support/topic-tag/setup/)
 * [WordPress](https://wordpress.org/support/topic-tag/wordpress/)

 * 1 reply
 * 2 participants
 * Last reply from: [Frank Remmy (woo-hc)](https://wordpress.org/support/users/frankremmy/)
 * Last activity: [2 weeks, 4 days ago](https://wordpress.org/support/topic/setup-wordpress-com-connection-fails/#post-18914609)
 * Status: not resolved