Title: Setup Problems
Last modified: July 14, 2022

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# Setup Problems

 *  Resolved [janeykk](https://wordpress.org/support/users/janeykk/)
 * (@janeykk)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/setup-problems-5/)
 * Hi, I have installed the plugin Anti-Spam by Cleantalk but am unable to get an
   access key, when I try, I just get the message ‘Error, there is no access to 
   add a new service’. I have added this plugin to another website without any issues,
   what could be causing this error message?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsetup-problems-5%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/setup-problems-5/#post-15826212)
 * Hello, [@janeykk](https://wordpress.org/support/users/janeykk/)
 * Please contact us by our private Ticket System:
 * [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 * WordPess.org Support Forum is for plugins only, not the service
 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/setup-problems-5/#post-15838131)
 * Hello.
    We haven’t heard back from you in a while, so I’m going to mark this 
   thread as “resolved”. If you have any further questions, you can start a new 
   thread or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Setup Problems’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.png?rev=1637702)
 * [Spam protection, Honeypot, Anti-Spam by CleanTalk](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

## Tags

 * [add](https://wordpress.org/support/topic-tag/add/)
 * [new](https://wordpress.org/support/topic-tag/new/)
 * [Service](https://wordpress.org/support/topic-tag/service/)
 * [unable](https://wordpress.org/support/topic-tag/unable/)

 * 2 replies
 * 3 participants
 * Last reply from: [katereji](https://wordpress.org/support/users/katereji/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/setup-problems-5/#post-15838131)
 * Status: resolved