Title: Setup Not Connecting
Last modified: August 22, 2016

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# Setup Not Connecting

 *  [katiebrimmer](https://wordpress.org/support/users/katiebrimmer/)
 * (@katiebrimmer)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/setup-not-connecting/)
 * My setup is also not connecting. I installed the plugin in the past hour and 
   tried connecting and logging in to my account in the plugin setup. I got this
   message:
 * error!
 * POST to [http://thebrilliantandbeautiful.com/index.php?mcsf_action=authorized&salt=2867c4a909e6c9398cffb9ba3d2ddf38&user_id=1](http://thebrilliantandbeautiful.com/index.php?mcsf_action=authorized&salt=2867c4a909e6c9398cffb9ba3d2ddf38&user_id=1)
   failed with 500: <!DOCTYPE html> <!– Ticket #11289, IE bug fix: always pad the
   error page with enough characters such that it is greater than 512 bytes, even
   after gzip compression abcdefghijklmnopqrstuvwxyz1234567890aabbccddeeffgghhiijjkkllmmnnooppqqrrssttuuvvwwxxyyzz11223344556677889900abacbcbdcdcededfefegfgfhghgihihjijikjkjlklkmlmlnmnmononpopoqpqprqrqsrsrtstsubcbcdcdedefefgfabcadefbghicjkldmnoepqrfstugvwxhyz1i234j567k890laabmbccnddeoeffpgghqhiirjjksklltmmnunoovppqwqrrxsstytuuzvvw0wxx1yyz2z113223434455666777889890091abc2def3ghi4jkl5mno6pqr7stu8vwx9yz11aab2bcc3dd4ee5ff6gg7hh8ii9j0jk1kl2lmm3nnoo4p5pq6qrr7ss8tt9uuvv0wwx1x2yyzz13aba4cbcb5dcdc6dedfef8egf9gfh0ghg1ihi2hji3jik4jkj5lkl6kml7mln8mnm9ono–
   > <html xmlns=”[http://www.w3.org/1999/xhtml&#8221](http://www.w3.org/1999/xhtml&#8221);
   lang=”en-US”> <head> <meta http-equiv=”Content-Type” content=”text/html; charset
   =utf-8″ /> <title>WordPress › Error</title> <style type=”text/css”> html { background:#
   f1f1f1; } body { background: #fff; color: #444; font-family: “Open Sans”, sans-
   serif; margin: 2em auto; padding: 1em 2em; max-width: 700px; -webkit-box-shadow:
   0 1px 3px rgba(0,0,0,0.13); box-shadow: 0 1px 3px rgba(0,0,0,0.13); } h1 { border-
   bottom: 1px solid #dadada; clear: both; color: #666; font: 24px “Open Sans”, 
   sans-serif; margin: 30px 0 0 0; padding: 0; padding-bottom: 7px; } #error-page{
   margin-top: 50px; } #error-page p { font-size: 14px; line-height: 1.5; margin:
   25px 0 20px; } #error-page code { font-family: Consolas, Monaco, monospace; }
   ul li { margin-bottom: 10px; font-size: 14px ; } a { color: #21759B; text-decoration:
   none; } a:hover { color: #D54E21; } .button { background: #f7f7f7; border: 1px
   solid #cccccc; color: #555; display: inline-block; text-decoration: none; font-
   size: 13px; line-height: 26px; height: 28px; margin: 0; padding: 0 10px 1px; 
   cursor: pointer; -webkit-border-radius: 3px; -webkit-appearance: none; border-
   radius: 3px; white-space: nowrap; -webkit-box-sizing: border-box; -moz-box-sizing:
   border-box; box-sizing: border-box; -webkit-box-shadow: inset 0 1px 0 #fff, 0
   1px 0 rgba(0,0,0,.08); box-shadow: inset 0 1px 0 #fff, 0 1px 0 rgba(0,0,0,.08);
   vertical-align: top; } .button.button-large { height: 29px; line-height: 28px;
   padding: 0 12px; } .button:hover, .button:focus { background: #fafafa; border-
   color: #999; color: #222; } .button:focus { -webkit-box-shadow: 1px 1px 1px rgba(
   0,0,0,.2); box-shadow: 1px 1px 1px rgba(0,0,0,.2); } .button:active { background:#
   eee; border-color: #999; color: #333; -webkit-box-shadow: inset 0 2px 5px -3px
   rgba( 0, 0, 0, 0.5 ); box-shadow: inset 0 2px 5px -3px rgba( 0, 0, 0, 0.5 ); }
   </style> </head> <body id=”error-page”> <p>Cheatin’ huh?</p></body> </html>
 * [https://wordpress.org/plugins/mailchimp/](https://wordpress.org/plugins/mailchimp/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Guido Walter](https://wordpress.org/support/users/guidowalteryahoocom/)
 * (@guidowalteryahoocom)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/setup-not-connecting/#post-5305217)
 * Same problem here
 *  [GunterTheChimp](https://wordpress.org/support/users/gunterthechimp/)
 * (@gunterthechimp)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/setup-not-connecting/#post-5305274)
 * Hey katiebrimmer and [guidowalter@yahoo.com](https://wordpress.org/support/topic/setup-not-connecting/guidowalter@yahoo.com?output_format=md),
 * Thanks for swinging by the support forums. I’ll be happy to help out with getting
   the MailChimp List Subscribe Form plugin up and running on your WordPress page.
 * To troubleshoot this further, I’ll need a little more information. If you can
   reply back with the version of WordPress that’s running on the site where the
   plugin is installed, as well as the steps you’re taking when seeing the error,
   and I’ll be happy to dig into this further.
 * Thanks again for posting, and we look forward to hearing back from you!
    -Gunter
 *  [Guido Walter](https://wordpress.org/support/users/guidowalteryahoocom/)
 * (@guidowalteryahoocom)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/setup-not-connecting/#post-5305298)
 * Thank you.
 * WordPress 4.0
    [http://www.apsolvo.com/](http://www.apsolvo.com/)
 * 1-I install the plugin
    2-I follow the instructions and try to connect the plugin
   to my mailchimp account by logging in. Very simple until I get the above error
   message.
 *  [mc_elliot](https://wordpress.org/support/users/mc_elliot/)
 * (@mc_elliot)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/setup-not-connecting/#post-5305323)
 * Hey everybody,
    It sounds like you’re encountering a similar issue to what’s 
   being discussed in a couple other threads. Our plugin developers have fortunately
   been made aware of the issue, and we’ve submitted a new version of the plugin
   for approval. Once that happens, I’ll be providing an update in all the open 
   threads related to this topic, but in the mean time it may help to have a look
   at this thread:
 * [https://wordpress.org/support/topic/is-this-plugin-compatible-with-latest-version-40?replies=31](https://wordpress.org/support/topic/is-this-plugin-compatible-with-latest-version-40?replies=31)
 * Thanks for your patience! You’ll be hearing from me, soon.
 * -mc_elliot
 *  [mc_elliot](https://wordpress.org/support/users/mc_elliot/)
 * (@mc_elliot)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/setup-not-connecting/#post-5305340)
 * Hey all!
 * I’m happy to confirm that ver. 1.4.2 of the plugin is now available for download.
   You should now see an option to update to the latest version of the plugin from
   within your site’s dashboard.
 * We do greatly appreciate your patience. I know this took a while to go live. 
   Please don’t hesitate to post any questions or concerns you might have.
 * Have a great weekend!
 * -mc_elliot

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Setup Not Connecting’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp/assets/icon.svg?rev=3156997)
 * [Mailchimp List Subscribe Form](https://wordpress.org/plugins/mailchimp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp/reviews/)

 * 5 replies
 * 4 participants
 * Last reply from: [mc_elliot](https://wordpress.org/support/users/mc_elliot/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/setup-not-connecting/#post-5305340)
 * Status: not resolved