• Resolved pb52

    (@paulbarrett1952)


    Hi

    I’m a newbie trying to setup XCloner to backup my online WordPress site to a Synology NAS drive using webdav

    First problem. In my setup screens I get two webdav on/off sliders. That can’t be right surely?

    Second, when I set the webDAV folder backup\ourfamilyhistory and press verify the path changes to backup\\ourfamilyhistory (note the double backslash.) Every press of verify or save settings adds another \

    Can you tell me how to fix this please? I need it in plain English please as I am not a techie

Viewing 12 replies - 16 through 27 (of 27 total)
  • Thread Starter pb52

    (@paulbarrett1952)

    Erm…..

    This is just the fix for the double sliders yes?

    My OP about the call to the remote webDAV environment not working – that’s not covered by this fix?

    Paul

    The fix includes the slider misalignment issue and the backslashes

    About your upload to webdav, can you detail exactly how you are sending the backup to webdav? After generating the backup, did you click the upload backup to remote button, do you get any error in your XCloner Dashboard Debugger?

    Thread Starter pb52

    (@paulbarrett1952)

    I think I will wait for the new release and then start over

    But I am a complete newbie at all this. If I select a remote target in setup why do I have to perform a separate step to move the file? I don’t understand…

    Regards

    Paul

    Ovidiu – just tested out latest dev version and everything aligns correctly now 🙂

    Paul, XCloner will only transfer backups to remote storage when setup in scheduler mode as per my initial screenshot.

    If you want to manually send a backup to the remote storage, you can do it at the last tab from the Generate Backup screen, the upload icon, or from the Manage Backup screen

    Thread Starter pb52

    (@paulbarrett1952)

    Ah, OK.

    I was trying to do it in baby steps and only schedule backups when I saw that a manual backup had succeeded

    Thread Starter pb52

    (@paulbarrett1952)

    The backup I took a couple of days ago was listed in the Manage Backups screen so I selected it and chose the download to webDAV option.

    I received an error message “Method Not Allowed”

    The log file is at: https://btcloud.bt.com/web/app/share/invite/IWU16T5iQD

    I do not see any errors there related to XCloner, and if the connection verifies ok, then the issue could come from your webdav server, you should check it’s error log if available. As a test, try creating a smaller backup 1-2MB and see if that uploads ok

    Here is a post similar to your problem https://forum.synology.com/enu/viewtopic.php?t=72014

    Thread Starter pb52

    (@paulbarrett1952)

    Thank you for your reply, and for taking the time to provide link to the Synology forum.

    webDAV logging was not enabled on my NAS so I enabled it and tried a new download. I got the same error in XCloner “Method Not Allowed”

    I checked the NAS webDAV log file and it was empty. I assume therefore that no connection was received.

    I went back to XCloner and verified the settings. I got an error “Webdav connection error: Could not write data”

    So there IS something wrong with the connection settings.

    I have tried various tweaks to the values but without success.

    Does the format of these settings look right to you please? Maybe I am making a rookie mistake on this page?

    https://btcloud.bt.com/web/app/share/invite/WtqmkrO7qg

    Those settings shown seem fine, if you like, try the yandex webdav https://yandex.com/support/disk/webdav.html , they provide 10GB of free disk space and see if you have anymore issues with webdav. I think the issue is still from your target webdav server, so you might to look further there or use another option

    Thread Starter pb52

    (@paulbarrett1952)

    OK so the problem is definitely on the NAS side because I just copied the backups to Yandex flawlessly

    Let’s consider this closed and I will go figure it out with Synology

Viewing 12 replies - 16 through 27 (of 27 total)
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