• Resolved rsirota

    (@rsirota)


    Hi All,

    I have decided to go back and use the plugin for my sales. I have made a test page and inserted a test gallery (album) from my smugmug. However, I can not get any of the selling features to show and when I click on the slide show I was expecting the lightbox. Can anyone help?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Sayontan

    (@sayontan)

    Please provide a URL for troubleshooting

    rsirota

    (@rsirota)

    I have to move it from a staging site… Give me a little time

    Plugin Author Sayontan

    (@sayontan)

    Hi,
    I apologize – I didn’t realize that you had posted a link to your site in your original post; I was waiting for you to notify me once you had done it, and the fact that you had modified your original submission doesn’t trigger notifications. I hope I am not too late with the response.

    I took a look at your site. What you are displaying is a slideshow, not a lightbox gallery. To understand the difference please see the layouts page. Take a look at the Mosaic and the slideshow layouts. The Mosaic layout is using SmugMug as its source, and when you click on a thumbnail, a lightbox is opened, with the shopping cart icon. But you cannot click on a slideshow to open a lightbox. That is built that way by design; a slideshow image and a lightbox both show a full-size image, so having both for the same gallery is redundant behaviour.

    Sharing icons and the buy button are not available via slideshows – they are only available via the lightbox. So if you are looking to activate those you will have to use one of the non-slideshow layouts in the documentation.

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