Title: Setup Error 403. The problem with xmlrpc.php
Last modified: August 22, 2016

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# Setup Error 403. The problem with xmlrpc.php

 *  [Dmitriy Ivanov](https://wordpress.org/support/users/psyox/)
 * (@psyox)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/setup-error-403-the-problem-with-xmlrpcphp/)
 * Good afternoon.
    When the connection plug, I have an error message:
 * Your site must be in the public domain, to be able to use the Jetpack: site_inaccessible
 * Error Details: The Jetpack server was unable to communicate with your site [HTTP
   403]. Ask your web host if they allow connections from WordPress.com. If you 
   need further assistance, contact Jetpack Support: [http://jetpack.me/support/](http://jetpack.me/support/)
 * I made these steps:
 * 1) Set the theme Twenty Twelve
    2) Switch off the plug-in, except Jetpack
 * On the host where the active site [http://menshikovapsy.ru/](http://menshikovapsy.ru/),
   are still two of my site, which works well Jetpack.
 * I used the advice Troubleshooting in Jetpack – download file XMLRPC. This gave:
   
   Writing in URL – [http://menshikovapsy.ru/xmlrpc.php](http://menshikovapsy.ru/xmlrpc.php)
   Writing in the box below – [http://menshikovapsy.ru/xmlrpc.php](http://menshikovapsy.ru/xmlrpc.php)
 * I need your help. I am ready to answer your questions and fulfill your advice.
   
   Thanku.
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Dmitriy Ivanov](https://wordpress.org/support/users/psyox/)
 * (@psyox)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/setup-error-403-the-problem-with-xmlrpcphp/#post-5801127)
 * Addendum.
    Sorry, I do not exactly have:
 * I used the advice Troubleshooting in Jetpack – download file XMLRPC. This gave:
   
   Writing in URL – [http://menshikovapsy.ru/xmlrpc.php](http://menshikovapsy.ru/xmlrpc.php)
 * Writing in the box below – XML-RPC server accepts POST requests only.
 *  Plugin Contributor [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/setup-error-403-the-problem-with-xmlrpcphp/#post-5801244)
 * Hi Dmitriy,
 * Can you please use Jetpack’s Debugger module to send us some more information
   about your site?
 * 1) Go to the Jetpack page in your dashboard.
    2) Click on “Help” tab in the upper
   right side of the page and click the link for “Jetpack Debugging Center.” 3) 
   Click the link that says “click here to contact Jetpack support.” 4) Fill in 
   the description box and your name and email address. 5) Click the “Contact Support”
   button.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/setup-error-403-the-problem-with-xmlrpcphp/#post-5801244)
 * Status: not resolved