Title: Settlement Error with Trial Occurrence
Last modified: August 22, 2018

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# Settlement Error with Trial Occurrence

 *  Resolved [wpunite](https://wordpress.org/support/users/wpunite/)
 * (@wpunite)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/settlement-error-with-trial-occurrence/)
 * I’m using Authorize.net for my merchant account and even though I’m not using
   custom trials (or any trial) with PMP, it appears a 0.00 trial is being passed
   to Authorize.net for each new signup along with the first payment.
 * So each new signup the actual membership level amount is processed and settled
   perfectly, but the very next day I get an additional $0.00 settlement error. 
   Authorize shows the customer has as a “Trial Period” in subscription detail.
 * Once again, I definitely don’t have custom trials set up in the membership levels.
   The box is not checked. “Billing cycle limit” is set to 0 for unlimited.
 * Has anyone seen this issue before or know a fix? I was going to try commenting
   out some trial lines in the authorize gateway class next.
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/settlement-error-with-trial-occurrence/#post-10636540)
 * Hi there,
 * Thank you for using Paid Memberships Pro. I’m really sorry for this issue you
   are facing.
 * We are looking to test Authorize.net and see if we can recreate this issue. If
   this is a bug, we will definitely patch it as soon as possible and roll out an
   update.
 * Thank you for your patience.
 *  Plugin Author [Andrew Lima](https://wordpress.org/support/users/andrewza/)
 * (@andrewza)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/settlement-error-with-trial-occurrence/#post-10676720)
 * Thank you for your patience, would you mind sharing your membership level settings
   in question so I may look into this further for you?
 *  Thread Starter [wpunite](https://wordpress.org/support/users/wpunite/)
 * (@wpunite)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/settlement-error-with-trial-occurrence/#post-10677741)
 * Here are all my settings for my main level.
 * Initial Payment: $67
    Recurring Subscription: Is Checked Billing Amount: $67 
   Per 1 Month(s) Billing Cycle Limit: 0 Custom Trial: Not Checked Disable New Signups:
   Not Checked Membership Expiration: Not Checked
 * I’m also using the Register Helper Add On and have some customizations, but nothing
   that would appear to impact the trial or authorize code.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Settlement Error with Trial Occurrence’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [wpunite](https://wordpress.org/support/users/wpunite/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/settlement-error-with-trial-occurrence/#post-10677741)
 * Status: resolved