Title: Settings Won't Save? Last modified: August 30, 2016 --- # Settings Won't Save? * Resolved [SEOWebDesignLLC](https://wordpress.org/support/users/seowebdesignllc/) * (@seowebdesignllc) * [10 years, 8 months ago](https://wordpress.org/support/topic/settings-wont-save-1/) * I’ve recently installed and activated your plugin and the settings do not seem to be saving — after filling everything in and selecting all of my preferred options when hitting ‘Save Settings’ everything reverts back to blank/un-selected? I also notice that my custom title/description is not taking affect on the sample page I created for testing. * I am a relative novice so any help with this would be much appreciated! * Here is my system report: * **WordPress Environment** Site URL: [http://applestooranges.net](http://applestooranges.net) WC Version: 2.4.10 Log Directory Writable: ✔ /home/apples2oranges/public_html/ wp-content/uploads/wc-logs/ WP Version: 4.3.1 WP Memory Limit: 256 MB Language: en_US * **Server Environment** Server Info: Apache/2.2.26 (Unix) mod_ssl/2.2.26 OpenSSL/ 1.0.1e-fips mod_bwlimited/1.4 PHP Version: 5.4.26 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 MySQL Version: [?] 5.5.46 Max Upload Size: 2 MB * [https://wordpress.org/plugins/autodescription/](https://wordpress.org/plugins/autodescription/) Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Author [Sybre Waaijer](https://wordpress.org/support/users/cybr/) * (@cybr) * [10 years, 8 months ago](https://wordpress.org/support/topic/settings-wont-save-1/#post-6805713) * Hi SEOWebDesignLLC, * [@jdembowski](https://wordpress.org/support/users/jdembowski/) Could you please remove the sensitive data? * I need some more information regarding this issue, but for now I’m unsure where to look. * I’ll keep you posted within a few hours! * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [10 years, 8 months ago](https://wordpress.org/support/topic/settings-wont-save-1/#post-6805715) * _*Looks*_ * As there isn’t any sensitive data there, no need to edit anything. * Plugin Author [Sybre Waaijer](https://wordpress.org/support/users/cybr/) * (@cybr) * [10 years, 8 months ago](https://wordpress.org/support/topic/settings-wont-save-1/#post-6805725) * Hi Jan, * Thanks for stopping by! * Pretty much the UNIX structure and the Apache/PHP versions, in combination with the IP address (through DNS). There are ways to exploit those, although very, very difficult 🙂 * Plugin Author [Sybre Waaijer](https://wordpress.org/support/users/cybr/) * (@cybr) * [10 years, 8 months ago](https://wordpress.org/support/topic/settings-wont-save-1/#post-6805737) * Hi SEOWebDesignLLC, * I’ve tested out all the plugins I could find based on the output within your HTML code and couldn’t find any conflicts on my test server. * Unfortunately, I do not have access to the theme you’re using since it’s a premium theme. * However, if you have a test version of the site you’ve created and deactivate plugins until it works, please let me know if that helps, notifying me of the last plugin deactivated (the one that caused the conflict). * Otherwise, I’d suggest to switch to the default theme (Twenty-Fifteen) and see if the values are being saved or not. Please report back if this is the case, then I’ll try to fetch a copy from the developer for any conflict resolution. * The way The SEO Framework handles data is based (even more so: almost carbon- copied) from the renowned Genesis Framework by StudioPress. It’s solely based on WordPress core functions of interacting with the database. * However, an error could of course stop this from happening. If you find any errors within the error log related to this issue, please post them here. * You can change the behavior of WP_DEBUG with the following code, either add this as a mu-plugin or within wp-config.php. Please try to refrain from defining ` WP_DEBUG` twice, this will crash your site. You can place it right where the original WP_DEBUG code was placed. The code below will not output any PHP errors found within the browser, but saves them within `/wp-content/my-error.log` to be reviewed later: * ``` define('WP_DEBUG', true); define('WP_DEBUG_LOG', true); define('WP_DEBUG_DISPLAY', false); @ini_set('display_errors', 0); ini_set( 'error_log', WP_CONTENT_DIR . '/my-error.log' ); ``` * I would also like to know if the “Reset Settings” button outputs `Error saving settings` after confirmation. * With this information I can pin-point the bugs you’re experiencing better. Please be aware of what you post here since it could contain sensitive data. As long as it’s related to The SEO Framework or WordPress core, I think you’re safe to post it (we’re both very active with updating). * If you have any other questions regarding this subject, feel free to ask. * Thanks and have a great day! 🙂 * Thread Starter [SEOWebDesignLLC](https://wordpress.org/support/users/seowebdesignllc/) * (@seowebdesignllc) * [10 years, 8 months ago](https://wordpress.org/support/topic/settings-wont-save-1/#post-6805851) * (see below) * Thread Starter [SEOWebDesignLLC](https://wordpress.org/support/users/seowebdesignllc/) * (@seowebdesignllc) * [10 years, 8 months ago](https://wordpress.org/support/topic/settings-wont-save-1/#post-6805852) * I am not entirely sure about the “my-error.log” because when I go to that folder the only file I have there is “debug.log” — either way, how do I get you this log file? It seems to be massive and I really dont know what I am looking at with this error log so any insight would be much appreciated! * And to answer your questions about the ‘Reset Settings’ it works just fine with no errors and says ‘Settings saved.’ — however, no settings are actually selected/ defined… * Plugin Author [Sybre Waaijer](https://wordpress.org/support/users/cybr/) * (@cybr) * [10 years, 8 months ago](https://wordpress.org/support/topic/settings-wont-save-1/#post-6805853) * Hi SEOWebDesignLLC, * It’s good to see you again 🙂 * I’ve found the problem. There seems to be something wrong with the way WordPress currently acts with your options database. * Looking at your debug log, I’m seeing this happening to WooCommerce too, and even your WordPress core settings. * If I’m not mistaken, no matter what new plugin you’ll install, none will save any settings. * There could be multiple causes present, one of them is that your website is so over-used with options/pages/transients/settings that it’s full and overflowing, and has reached over 15,045,998 entries, weirdly enough this is about 24 bits of data, but not quite there yet. I can’t see why this limit exists. * **Reason 1:** This could also be a fault within the database table. Making a backup and reinstating it is advised. **Be careful, let your web host do this! You could lose data if something goes wrong.** * **Reason 2:** This could also be that the `wp_options` table Key is wrongfully set to `tinyint` or `smallint`. Changing it to `int` or `bigint` will allow you to store a few billion to a few quintillion of more options. * **Solution:** To add to that, I really advise you to contact GoDaddy and tell them about this support ticket, especially this last comment. Ask them kindly to update the keys within the SQL table. * I hope this helps, and I hope this will all be resolved for you soon. * Thanks and have a wonderful day. Good luck! * Thread Starter [SEOWebDesignLLC](https://wordpress.org/support/users/seowebdesignllc/) * (@seowebdesignllc) * [10 years, 8 months ago](https://wordpress.org/support/topic/settings-wont-save-1/#post-6805857) * Thank you, that would explain the issues I was having with woocommerce as well. * For ‘Reason 1’ I do not fully understand what you mean by making a backup and reinstating it — I know how to export my database file, but wouldn’t importing that same file just carry over the same issues as present? * Do you know of a way to easily find the ‘table key’? This is setup on the GoDaddy VPS hosting and I seem to have full access to the server… * Thread Starter [SEOWebDesignLLC](https://wordpress.org/support/users/seowebdesignllc/) * (@seowebdesignllc) * [10 years, 8 months ago](https://wordpress.org/support/topic/settings-wont-save-1/#post-6805858) * …it looks like I’ve found my wp_options settings: * **structure >> option_id** type = bigint(20) collation = attributes = unsigned default = none extra = auto_increment * **operations >> table options** auto_increment = 1,5054,797 * ^^^can I just increase this number and press go??? * Plugin Author [Sybre Waaijer](https://wordpress.org/support/users/cybr/) * (@cybr) * [10 years, 8 months ago](https://wordpress.org/support/topic/settings-wont-save-1/#post-6805859) * Hold on, let me check. * Plugin Author [Sybre Waaijer](https://wordpress.org/support/users/cybr/) * (@cybr) * [10 years, 8 months ago](https://wordpress.org/support/topic/settings-wont-save-1/#post-6805860) * Hi SEOWebDesignLLC, * You could try to increase it by 1 and hit save, but do not lower it. * If that doesn’t work: What’s the Collation value for `Operations >> Table Options`? * **Do not change that value yet!** * If it’s `utf8mb4_unicode_ci`: Could you hit the “Optimize Table” option under“ Table maintenance” within the `Operations` tab? * Please let me know if this works 🙂 * Thread Starter [SEOWebDesignLLC](https://wordpress.org/support/users/seowebdesignllc/) * (@seowebdesignllc) * [10 years, 8 months ago](https://wordpress.org/support/topic/settings-wont-save-1/#post-6805863) * Well that seems to have worked for now… * THANK YOU FOR ALL OF YOUR ASSISTANCE! * p.s. you can delete this thread now because I am not able to edit my previous OP with the sensitive data * Plugin Author [Sybre Waaijer](https://wordpress.org/support/users/cybr/) * (@cybr) * [10 years, 8 months ago](https://wordpress.org/support/topic/settings-wont-save-1/#post-6805865) * That’s great to hear SEOWebDesignLLC! * I’m glad it all worked out 🙂 * [@jdembowski](https://wordpress.org/support/users/jdembowski/) Could you please blank out the ‘sensitive data’ as per request of the OP, including the debug log name? It’s very much appreciated! 🙂 Thanks in advance :). * Thanks and have a great day! Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Settings Won't Save?’ is closed to new replies. * ![](https://ps.w.org/autodescription/assets/icon.svg?rev=3000376) * [The SEO Framework – Fast, Automated, Effortless.](https://wordpress.org/plugins/autodescription/) * [Frequently Asked Questions](https://wordpress.org/plugins/autodescription/#faq) * [Support Threads](https://wordpress.org/support/plugin/autodescription/) * [Active Topics](https://wordpress.org/support/plugin/autodescription/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/autodescription/unresolved/) * [Reviews](https://wordpress.org/support/plugin/autodescription/reviews/) * 13 replies * 3 participants * Last reply from: [Sybre Waaijer](https://wordpress.org/support/users/cybr/) * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/settings-wont-save-1/#post-6805865) * Status: resolved