Title: Settings vanished
Last modified: October 16, 2018

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# Settings vanished

 *  [Bink](https://wordpress.org/support/users/bink19th/)
 * (@bink19th)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/settings-vanished-2/)
 * I installed this today, then went to configure it. The settings appeared momentarily,
   before the page refreshed and the only options I was left with was a save settings
   button.
 * The plugin appears to be broken.
 * I tried de-activating/re-activating, and un-installing/re-installing. No joy.
 * I am using the current Genesis Framework (2.6.1) and Child Theme (2.6.0).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Nick C](https://wordpress.org/support/users/modernnerd/)
 * (@modernnerd)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/settings-vanished-2/#post-10783924)
 * Hi, [@bink19th](https://wordpress.org/support/users/bink19th/).
 * I tested Genesis Responsive Slider with Genesis 2.6.1 and Genesis Sample 2.6.0
   and am able to save settings at Genesis → Slider Settings without the page refreshing
   and removing the options.
 * It would be worth disabling other plugins in case there’s a plugin conflict.
 * If you have already tried that, please feel free to contact the StudioPress support
   team with:
 * – Admin login information for your site.
    – A copy of any errors from your PHP
   error log. – The version of PHP you are using.
 * You can reach us at [https://my.studiopress.com/help/](https://my.studiopress.com/help/)
   after logging into your StudioPress account. We’d be happy to review this further—
   it’s always useful to us if we have the chance to help you before any plugin 
   reviews are left.
 *  Thread Starter [Bink](https://wordpress.org/support/users/bink19th/)
 * (@bink19th)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/settings-vanished-2/#post-10783944)
 * Thanks for your response [@modernnerd](https://wordpress.org/support/users/modernnerd/).
 * This is a fresh install of WordPress. The only other active plugin was Gutenberg,
   the new native WordPress text editor. I’ve tried disabling that, but no change.
 * I need to keep moving on this project so I’ll be seeking alternative options.
 *  Plugin Support [Nick C](https://wordpress.org/support/users/modernnerd/)
 * (@modernnerd)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/settings-vanished-2/#post-10783962)
 * Thanks for your reply, [@bink19th](https://wordpress.org/support/users/bink19th/).
   I understand your need to try other plugins instead.
 * Should you have time to submit a full bug report to us once your project is complete,
   we’d be grateful for any extra insight so we can see what happened here.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Settings vanished’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/genesis-responsive-slider_656565.
   svg)
 * [Genesis Responsive Slider](https://wordpress.org/plugins/genesis-responsive-slider/)
 * [Support Threads](https://wordpress.org/support/plugin/genesis-responsive-slider/)
 * [Active Topics](https://wordpress.org/support/plugin/genesis-responsive-slider/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/genesis-responsive-slider/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/genesis-responsive-slider/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Nick C](https://wordpress.org/support/users/modernnerd/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/settings-vanished-2/#post-10783962)