Title: Settings tabs reloading
Last modified: August 30, 2016

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# Settings tabs reloading

 *  Resolved [niccigilland](https://wordpress.org/support/users/niccigilland/)
 * (@niccigilland)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/settings-tabs-reloading/)
 * When I go to the settings page and click on the Cloud/Advanced/Conversion settings
   tabs, the page reloads and returns me to the Basic Settings tab. This happens
   in the latest versions of Chrome, Firefox and Internet Explorer. I’ve even tried
   it on different computers just to be sure. I’ve uninstalled/reinstalled the plugin.
   Debugging info is here: [http://pastebin.com/ADFwVyNY](http://pastebin.com/ADFwVyNY)
 * [https://wordpress.org/plugins/ewww-image-optimizer/](https://wordpress.org/plugins/ewww-image-optimizer/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Shane Bishop](https://wordpress.org/support/users/nosilver4u/)
 * (@nosilver4u)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/settings-tabs-reloading/#post-6512597)
 * Sounds like another plugin is messing up the javascript functions that EWWW uses
   for the settings. Check the javascript console by pressing Ctrl+Alt+I in either
   Chrome or Firefox, then load the settings screen and see what pops up.
 *  Thread Starter [niccigilland](https://wordpress.org/support/users/niccigilland/)
 * (@niccigilland)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/settings-tabs-reloading/#post-6512607)
 * When I first go to the EWWW settings page:
 * Navigated to [http://www.adifferentface.net/wp-admin/options-general.php?page=ewww-image-optimizer/ewww-image-optimizer.php](http://www.adifferentface.net/wp-admin/options-general.php?page=ewww-image-optimizer/ewww-image-optimizer.php)
 * When I try to go to any tab other than basic settings:
 * Navigated to [http://www.adifferentface.net/wp-admin/options-general.php?page=ewww-image-optimizer%2Fewww-image-optimizer.php&settings-updated=true](http://www.adifferentface.net/wp-admin/options-general.php?page=ewww-image-optimizer%2Fewww-image-optimizer.php&settings-updated=true)
 * Is there somewhere I should be looking aside from the console tab? I’m not very
   familiar with developer tools in the browser.
 *  Plugin Author [Shane Bishop](https://wordpress.org/support/users/nosilver4u/)
 * (@nosilver4u)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/settings-tabs-reloading/#post-6512608)
 * the console is the only place you’ll see javascript errors. if there are ANY 
   js errors, the whole thing breaks. Ultimately, you’ll probably have to disable
   all plugins and enable them one by one to find the conflict anyway, so that would
   be the next step from here.
 *  Plugin Author [Shane Bishop](https://wordpress.org/support/users/nosilver4u/)
 * (@nosilver4u)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/settings-tabs-reloading/#post-6512609)
 * I should also mention that, functionally, it probably doesn’t matter if you find
   the conflict. When the javascript is broken, that _should_ mean that none of 
   the settings are hidden, and that you can simply scroll to all the settings. 
   If you are seeing the API key setting at the top, and the conversion settings(
   PNG2JPG, GIF2PNG, etc.), then it’s all there. It’s just that it won’t be neatly
   grouped like is is designed to be.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Settings tabs reloading’ is closed to new replies.

 * ![](https://ps.w.org/ewww-image-optimizer/assets/icon-256x256.png?rev=1582276)
 * [EWWW Image Optimizer](https://wordpress.org/plugins/ewww-image-optimizer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ewww-image-optimizer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ewww-image-optimizer/)
 * [Active Topics](https://wordpress.org/support/plugin/ewww-image-optimizer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ewww-image-optimizer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ewww-image-optimizer/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Shane Bishop](https://wordpress.org/support/users/nosilver4u/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/settings-tabs-reloading/#post-6512609)
 * Status: resolved